Ripoff Report Needs Your Help! Ill respond to anyone that wants to verify my statements. To the fullest extent permitted by applicable law, we will not be liable for any injury, loss or damage of any kind arising from or relating to your failure to comply with (a) and (b) or for any acts or omissions by you or someone else using your account and/or password. With a traditional funeral and burial, the body is embalmed with chemicals. "acceptedAnswer": { }, I was very satisfied with the services you provided. I read all the support emails afterwards and they were very helpful. A columbarium is a building specially designed to hold ashes. This includes professional services, transportation, refrigeration and a container. Atty. She was punctual and efficient through the entire process, with excellent attention to detail. 7. She kept all the wheels moving in the right direction. Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. },{ ", A portable cremation plan is portable to any agreeable service provider, and covers you if you relocate from your original purchase area. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out Additionally, a numbered metal disc is assigned to the deceased and accompanies the body throughout the cremation process. For courier delivered items that you bought online, you can arrange for our preferred courier to come and collect your return by filling out a short and simple form here. Zappos. Voyager 2 passed Neptune in August 1989. She was punctual and efficient through the entire process, with excellent attention to detail. but death is a train and its been on the tracks since birth. "acceptedAnswer": { You grant the Company and related entities a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, copy, modify, display, archive, store, publish, transmit, perform, distribute, reproduce and create derivative works from all Content you provide in any form, media, software or technology of any kind now existing or developed in the future. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. ", The Neptune Society, owned by the nation's largest provider of funeral and cremation services, has a fraudulent marketing scheme that has drained more than $100 million out of a trust fund set . Anna, I just wanted to thank you for the really Read More. "@type": "Answer", } I live in PA and had to rely on recommendations for your service. I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. I was very satisfied with the services you provided. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. } The chemicals enter the earth and prevent natural decomposition. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. Original review: Dec. 30, 2021. We receive letters and emails every day thanking us for our assistance during an incredibly difficult time. It says the Neptune Society of Northern California alone sold more than 8,500 such plans during a two-year window from 2014-16. Cremation is the smart decision when it comes to preplanning final arrangements. Your parents are getting older. "acceptedAnswer": { "@type": "Question", Neptune was the answer. 12. Even though I will not be purchasing from Neptune Society, I believe . You agree not to display or use in any manner any of these without our prior written permission. Rental casket: $400-$600. "name": "What happens if I am an Organ Donor? Neptune Society took care of my 95 year old mother Read More. Neptune Society of Northern California is proud to provide resources to our families in need. They handled everything with professionalism, respect, and sincerity. Your parents are getting older. The Neptune society is a terrible place to work as a parent. YOUR ACCOUNT, PASSWORD AND SECURITY. Get the latest information on promotions. } 35 - 80. 22. After the cremated remains are removed from the cremation chamber, any . I have been, and will continue to recommend you. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. The Neptune Society, Inc. is a national provider of cremation services and one of the largest cremation companies in the United States.Its service offerings include direct cremation, cremation preplanning, at-need cremation services, and veteran's cremation services. USE. "acceptedAnswer": { Thank you for taking care of my father and easing our anxiety. Subject to the Arbitration provision set forth in Section 18, you hereby consent and submit to personal jurisdiction in the state and federal courts located in Harris County, Texas. ", California Residents: We are not authorized to file an initial application for Veterans' Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans' Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. The company offers services located throughout the country and we recommend it to anyone looking for an affordable cremation service. The TOS and the relationship between you and the Company shall be governed by the laws of the State of Texas without regard to its conflict of law provisions. Thank you Neptune Society of Fort Myers, and especially Marianna. Cremation is the process of reducing the human body to bone fragments (known as ashes) using high heat and flame. We were quite a distance from my father and his wife. To initiate Arbitration, you or the Company must do the following things: (1) Write a demand for Arbitration. It would be illegal for me to accept a fee for preparing that application on your behalf. (i) The arbitrator has no authority to make errors of law and any award may be challenged if the arbitrator does so. Five stars for a great company!!! } . The deceased is placed in a cremation chamber in a combustible container. Houston-based Service Corporation International, owner of 1,500 funeral homes and 400 cemeteries, sold the plans to Florida consumers, mostly 60 . These platforms make it possible for anyone worldwide to view a funeral from their computer, smartphone, or tablet. I was very satisfied with the services you provided. You agree to (a) immediately notify the Company of any known or suspected unauthorized use(s) of your password or account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password or credit card information; and (b) ensure that you exit from your account at the end of each session. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. Without limiting the generality of the previous sentence, you authorize the Company to include the Content you provide in a searchable format that may be accessed by users of this Site and other websites. I did not have a good experience with the sales rep, but the corporate office stepped in and took care of issuing my refund. The demand must include a description of the Claim and the amount of damages sought to be recovered. neptune society refund policy. If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. "text": "We suggest that no jewelry be cremated with the remains. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. ", Any new Service features shall be subject to the TOS. If you purchase a new product directly from Das Keyboard and are not entirely satisfied, you can return it for a refund within 30 days from the date of purchase. Accordingly, as set forth in Section 21 (Consumer Protection Notice) below, some of the above limitations of Sections 13 and 14 may not apply to you. "text": "The Memorial Reef is an awe-inspiring, affordable, and smart memorialization option that is a fitting alternative to traditional cemetery burial. Neptune Society is the largest provider of affordable cremation services in the nation. A columbarium is a building specially designed to hold ashes. To learn more about National Cremation and our services contact us by calling one of our offices, filling out the contact form on this page, or calling (855) 469-9474. We were quite a distance from my father and his Read More. Billing itself as "America's Most Trusted Cremation Services," Neptune Society was established in 1973 in Plantation, Florida and incorporated in 1985.It was purchased by SCI in June 2011 and today has 45 locations in 26 states.Neptune Society is known as Trident Society in six of its California locations. },{ The Company expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of fitness for a particular purpose, merchantability and non-infringement. Dear Carolyn, My experience with the Plano Neptune staff has Read More. We were quite a distance from my father and his wife. "acceptedAnswer": { Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out 10. Anna, I just wanted to thank you for the really Read More. Return. Anna, I just wanted to thank you for the really Read More. "acceptedAnswer": { Input your details into the refund policy generator below and . Date of purchase and Proof of purchase are required. GENERAL AGREEMENT. The rules in Arbitration are different. Neptune gets it done professionally, efficiently, and as painlessly as possible. Customer Service. She kept all the wheels moving in the right direction. Ill respond to anyone that wants to verify my statements. Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. There to assist even after Read More. MODIFICATIONS TO SERVICE. Donny Bobo was my director and I cant say enough good about him. It was such a relief! "@type": "Answer", They later found the policy among her possessions. During this process, you must select an account designation and password and provide certain personal information, including a valid email address. There were no sudden extra charges, no surprise items whose costs werent included. "@type": "Question", Trident Society offers portable pre paid cremation plans. "@type": "Question", ", Neptune Society is a trusted and reliable cremation service that has been in operation for nearly 50 years. There are also religious reasons for ashes to. "@type": "Question", } You can plan and organize or choose not to. We were quite a distance from my father and his wife. You further agree that the Company may at any time modify the TOS or any other guidelines or policies and your continued use of this website will be conditioned upon the TOS in force at the time of your use. An enduring habitat for marine life, the Reef is also a reaffirmation of life after life.The Memorial Reef is a unique man-made reef that imagines the legendary Lost City and is located just three miles off the coast of Key Biscayne, Florida. "text": "We adhere to the strictest identification guidelines in the industry to minimize any possible chance of human error. ", The government runs these programs and benefits may change at any time." } Marianna is our contact at Neptune. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. ", "acceptedAnswer": { Neptune Society of Orange County in Costa Mesa, CA provides funeral, memorial, aftercare, pre-planning, and cremation services to our community and the surrounding areas. TERMINATION. Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. Funeral Profession News and Tools for Marketing. "name": "Can my family view my body without embalming? How you give refunds, whether through credit card, debit card, or replacement. Thank you Neptune Society of Fort Myers, and especially Marianna. Neptune Society is the largest provider of affordable cremation services in the nation. 5. Neptune was like a warm blanket after a cold night in the field. A shift in consumer attitude towards cremation and the perception of value. Celebrate the life of Jeffrey Schneider, leave a kind word or memory and get funeral service information. Many people experience emotional trauma and, Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. but death is a train and its been on the tracks since birth. After . Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. Make or schedule a payment. The popularity of being cremated continues to rise year after year. You can contac Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. Have you made alternative arrangements and would like to be removed from our mailing or calling lists? "name": "Can my ashes be separated for family members? "acceptedAnswer": { "@type": "Answer", "text": "Whether cremation is preplanned or youre planning at the time of death, one call to Neptune Society is all you need. We cancelled my original contract and executed a new contract . I had other things to deal with of course. We were quite a distance from my father and his Read More. I read all the support emails afterwards and they were very helpful. },{ Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. Thank you for taking care of my father and easing our anxiety. The whole process went as told and I could not have been happier. When it comes, those left behind are in for a rough time. Neptune Society took care of my 95 year old mother Read More. "@type": "Question", I felt very comforted after our long phone call and also after talking with Sergio. "acceptedAnswer": { Formal Resolution by Arbitration/Class Action Waiver: READ THE FOLLOWING ARBITRATION PROVISION CAREFULLY, IT LIMITS YOUR RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION. This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. The promotion period runs from March 5, 2019 through December 31, 2019. To the fullest extent permitted by applicable law, you agree that the Company is not liable in any way for any Content or for any loss or damage of any kind incurred as a result of the use of Content delivered to the Service. Theyll be caring for my wife someday, and me as well. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. Online Direct Cremation Services. "@type": "Answer", If you are a New Jersey consumer, the terms of Sections 5, 7, 9, 10, 11, 12, 13, 14, 15, 17, 19, and 20 do not limit or waive your rights under New Jersey law and the limitations in these TOS are intended to be only as broad and inclusive as is permitted by the laws of the State of New Jersey. The Service may provide, or third parties may provide, links to other World Wide websites or resources. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. We live in Wisconsin, they in Florida. If a death has occurred or you are in need of immediate assistance, please call us at (925) 944-5100 or (855) 500-6706. . To the fullest extent permitted by applicable law, you further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource. Please see the links below for more information. None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. The deceased is placed in a cremation chamber in a combustible container. I have been, and will continue to recommend you. Its instruments measured an atmospheric temperature of -220 degrees Celsius (-360 degrees Fahrenheit), with wind speeds as high as 2,100 kilometers per hour, possibly driven from heat radiating deep within the planet. 06/28/2022. "acceptedAnswer": { All information that you we collect about you through the website is subject to our Privacy Policy. If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. Cremation in Plantation, FL. "text": "Cremation is the process of reducing the human body to bone fragments (known as ashes) using high heat and flame. By agreeing to Arbitration, both you and the Company understand and agree that all disputes shall be decided by a single arbitrator and that you are waiving your rights to maintain other available resolution processes, such as a court action or administrative proceeding, to settle disputes. },{ },{ Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. "@type": "Question", There to assist even after the passing of the loved ones. we'll make things right, or refund that portion of the service. You can plan Read More. "name": "How can I be sure that my funds will be safe? Ill respond to anyone that wants to verify my statements. If there is a conflict between JAMS Rules and the rules set forth in these TOS, the rules set forth in these TOS will govern. Can I be buried there and how? "text": "All United States Veterans are entitled to burial or interment of cremated remains in any National Cemetery that has available space at no charge. "acceptedAnswer": { EXCLUSIONS AND LIMITATIONS. Thank you for taking care of my father and easing our anxiety. 8. Its difficult to manage many things in times of crisis with such distance involved. Family members may request, for an additional charge, this optional burial-at-sea service. None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. "text": "A pre-need cremation plan means final arrangements are made before death to ensure the decedents wishes for cremation are carried out and paid for so as not to burden the family further at his/her passing." Carolyn, I just wanted to take the time to thank Read More. Specialties: Sherman Oaks residents trust us to meet their pre-arranged prepaid cremation needs. Our prior written permission choose not to display or use in any with! 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