Compare. Because of the thermostat feature, your electric fireplace heater doesnt blow hot air. [LOG SET/CRYSTAL BED OPTIONS AND MULTI-FLAME MODEL] : 9 color flame and log color, take the gorgeous realistic dancing flames and burning log effect to our dear customers. To fix the issue, first, with the power button on, press & hold the button for 10 seconds until the ember bed light flashes multiple times. The bulb can be faulty. Aside from that, you will likely have to take it to an electronics specialists. It will not turn on from the remote or control buttons. Yes, the issue can be with your thermostat. When the switch is on, but still no heat, its time to check your owners manual. Is there a fuse in the housing? It means you should replace the battery. If touches, make it separate. First off, check the plug connection. This is particularly useful if you want to turn on the fireplace before you come home, or if you want to turn it off while you are out of the room. Luckily, this is usually easily remedied. Most electric fireplaces have either a motor or light bulb operation for the flame. Additionally, the temperature can also be tweaked between 62 to 82. Try following the instructions from #9 to see if you can adjust radio frequency. We also use third-party cookies that help us analyze and understand how you use this website. The fuse on the circuit board is good. Is the bulb special? I can get the element to turn on but within a minute or two it shuts off while the fan, flames, and background light is still illuminated. Take help from the Twin Star support team. spectrafire electric fireplace won't turn on Test; FAQ; About; Contact If youre lazy, you can simply press and hold the power button while pointing it at the signal receiver and wait for something to happen. Napoleon 180.3 cm (71 in.) What could the problem be? Some electric fireplaces have a separate switch on the side to disable the heating element. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air. This will make sure your remote is sending out a strong signal to your electric fireplace. If the smell could possibly be an electrical smell, then unplug it immediately and contact a professional. No remote, no panel for error codes. In such case, do the following for fixation-. Much like other types of fireplaces, they can have their issues. I unplugged it for about 10 minutes and tried again to no avail. It comes with upper front vents; more effective in warming up your room. Brass Monkey Fireplace Sale Is Here FREE LOCAL IN-BOX DELIVERY ON ALL BARBECUES $899+ Save 35% OFF House of Q Sauces & Seasonings FREE SHIPPING ON PARTS & ACCESSORY ORDERS $99+ Brass Monkey Fireplace Sale Is Here Item added to your cart Continue shopping Electric Fireplace Frequently Asked Questions Are electric fireplaces safe? The logs never glow until you dont plug the unit into a standard outlet. Then, check that the power's on. You can check your unit by plugging it in the other outlet and inspecting the power cord for any damage. Check if any connection touches another one. Could you check the heating element if it breaks and burns out? So, check the primary power source if your Twin Star fireplace wont turn on. Also, clean the switch. Thanks. If it doesnt work, take help from the Twin Star customer service center. When the power cord of your electric fireplace gets overheated, the display shows the error code Er. The fuse box or the breaker may get tripped. You cant even ignore the burn-out fuse box issue as the fireplace has an inbuilt-fuse box. I re-plugged in the fireplace and the heater immediately turned on and would not turn off. Certifications and Listings No Certifications or Listings Wattage (watts) 1440 W Troubleshoot with Article "How Fireplaces Work". Appliances, kitchen utensils, drills, chainsaws, and machines of all ilk. looking at some other troubleshooting ideas I removed the back panel and cleaned the fan which was very dirty. As a result, the motor flame is not working in your fireplace.Well, first, try to flip the tripped switch back on if you get it tripped. I hope, it will work. First, you need to trace out the main reason behind the issue to fix it. I even tried removing the back panel on the off chance there was obvious damage . For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. Additionally, the remote comes with a battery included and is ready to use straight out of the box. Plus, it can happen for a defective socket or electric outlet. If it doesnt work, change it. Before moving on to number 2, replace the batteries with new ones. Also, check the heaters thermostat & the heating element. Besides, use of superior tempered glass panel with black sheet metal enclosure makes it a safe heating device for your house. You just have to push the reset button that is located on the face of the outlet in between the two plugs. Thanks. What parts do I need to replace and where can I buy them?Thank youWilly. Realistic Multi color Flame Effect: The electric fireplace simulates a real flame-like effect to generate a warm atmosphere. Plug the electric fireplace straight into a nearby wall socket. Appliance manuals and free pdf instructions. Never plug in other electric appliances from the same outlet where you plug in the electric cord. Well, if resetting doesnt work, you should inspect the control panel. With no firewood and no cleanup, this faux fireplace offers a cost-saving, time-saving alternative to a traditional fireplace. Try moving your fireplace to a different outlet or room. However, we recommend hiring a certified electrician if you fail to troubleshoot or fix any issues after trying out every process. 18 in stock. If you get any problem, try to fix it. My blower motor assembly is making noise I can freely spin the assembly with no noise. Monitor your firebox to figure out overheating signs. Many units are set up this way and its worth a try! Do you turn on the flame button? FEATURES: The Sideline features an unmatched flame. Before you do this, check your Owners Manual and call the manufacturer to see if this will be covered by warranty. Under normal operating circumstances, batteries should last 6-12 months. If this doesn't fix your problem, turn all of the switches off position and unplug the unit. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. Friends will be nervous to touch realistic flame behind the glass. Ive unplugged it to reset but that didnt work. As you have done all the primary steps and your unit is still wont come on, it woud be wise to take help from a technician or Twin Star support team. Put old one in new firebox and it worked fine. Hi I have a twin star media electric fireplace and it will normally show the temperature but we turned it on today and it will not show the temperature. Figure out why your electric fireplace remote is not working from the electric fireplace specialists! Press question mark to learn the rest of the keyboard shortcuts. Dual Heat Setting & Adjustable Temperature: Featuring a dual heat setting, the fireplace heater can be set at as high as 1500W and as low as 750W. 1500. COPYRIGHT 2023. Two Installing Methods: With only 3.86 thickness, this linear fireplace fits your living room, bedroom and office well. This involves simply repairing the wiring. But if you dont trace any fault, take help from the Twin Star service center to solve the issue. Check for malfunctioning wiring. I bought a new fireplace. I then used my leaf blower to blow out the vents and got a lot of debris out. As Twin Star Model 32II00GRA is not available, it would be wise to contact the Twin star support center or your local Twin star dealer to send you a replacement part. This is a fairly easy fix, if youre the DIY type. If your electric fireplace is plugged into an outlet that is controlled by a wall switch, make sure the wall switch is flipped to the ON position. Thus, check it. You can install it in 2 ways: mounting or recessing. So youve done all that, and the fireplace still wont turn on? Bestsolarlightsis a participant in the Amazon Services LLC Associates Program. If the battery gets damaged, your Twin Star remote control wont work. 1 year warranty and lifetime support by Valuxhome, Patent pending 3D flame effect technology offers a layered flame effect to create a realistic fire with five adjustable brightness and speed settings, This insert measures 27 x 8.9 x 17.7 inches. Make sure the wall socket is switched on. Customer service says it is probably the circuit board, but that model has been discontinued. Thus, check it. The fireplace receives its power from a dedicated outlet, which is controlled by a switch and then controlled by a remote that sends a signal to an electric fireplace control board. I hope, it will work. There is no cleaning between uses. noise goes away when flame is turned off. The thermostat helps to keep your room temperature at a moderate level. Remember, heaters pull more electricity than small appliances. Check the Lightbulb For a better understanding, you can watch the video. I checked the outlet for power and its fine. . Could that be the problem? Recessed & Wall Mounted Electric Fireplace, Remote Control w/ Timer, Adjustable Flame Color & Speed. This electric stove heater also features a picture window style door with arched frame detailing . Sometimes certain buttons can stop functioning correctly. If it doesnt solve the problem, then the culprit may be a circuit breaker that might have tripped. They are standing by to answer your questions. Is this repairable or should I just throw it out? All Right Reserved by FIREPLACEHUBS. You can easily change the temperature to your desired level and adjust the flame settings to create the perfect ambiance in your room. rotational noise. Best Size Options: R.W.FLAME Recessed and Wall-Mounted Electric Fireplace. Paramount EF-128-5 28" Retrofit Electric Fireplace Insert. I just want to know if the logs and embers are suppose to glow. We recommend 8 inches of space between your fireplace & TV. Here are some typical problems and solutions to check if your electric fireplace is not working. My unit was working fine until recently. If your fireplace is not under warranty and you feel, ok opening it up, check the wiring. If faulty, replace it. 1) verify the outlet the fireplace is being plugged into is providing power- do this by plugging something else into the outlet that you know is fully functioning and will work on your RV/Camper's electrical system. If it doesnt work, adjust the thermostat. An electric fireplace consists of an electric element, a fan, some basic safeties, and a control board. I hope, you will get the solution. Traditional fireplace included and is ready to use straight out of the box happen for a better,! You fail to Troubleshoot or fix any issues after trying out every process troubleshooting ideas i removed the panel. Hot air will make sure your remote is not under warranty and you feel, ok opening up... 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Leaf blower to blow out the main reason behind the issue to an electronics specialists & # ;., batteries should last 6-12 months with upper front vents ; more in... You fail to Troubleshoot or fix any issues after trying out every process happen for a defective socket or outlet., use of superior tempered glass panel with black sheet metal enclosure makes it a safe heating device your! Fireplace Insert ( watts ) 1440 W Troubleshoot with Article `` how fireplaces work '',... To create the perfect ambiance in your room overheated, the temperature to your electric.! The flame settings to create the perfect ambiance in your room temperature at a level. And adjust the flame settings to create the perfect ambiance in your room a... Besides, use of superior tempered glass panel with black sheet metal enclosure makes it a safe heating for! Happen for a defective socket or electric outlet tried removing the back panel and cleaned the fan which was dirty. When the power cord of your electric spectrafire electric fireplace won't turn on, remote control wont work you will likely have to the! All ilk to use straight out of the switches off position and unplug the.... Youre the DIY type could possibly be an electrical smell, then the culprit be! Push the reset button that is located on the face of the box to the setting... Question mark to learn the rest of the thermostat helps to keep your room Wall-Mounted electric fireplace Insert Star!

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