We were not particularly impressed with our meals at the steakhouse (steaks were overdone and service for us was very slow), but certainly did not go hungry. The food was so so. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. My family and I chose this Planet Hollywood Cancun based on the pictures and its 5 star rating but I wish we would have done more research. If he wasnt in our section, he instructed the other servers of what we wanted. Planet Hollywood Adult Scene Cancun, An Autograph Collection Resort - All-Inclusive Costco Member Reviews 3.9/5 ( 238 Reviews ) Costco Star Rating 4.0 Star Hotel Carretera a Punta Sam, SM006 Mza 002 Lote 07-08, Zona Costera Zona Continental, Cancun, Quintana Roo, 77400, Mexico Brazza Grill. There are many reasons why we love Cancn. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or get a beach massage, plus you'll be 2.8 mi (4.5 km) from Playa Mujeres Golf Club. We tipped and even with tipping the service was just ok. Planet Play. We will be coming back for sure. 94% of travelers recommend this experience. From the front deck, we had great views of the sunset. Which popular attractions are close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? We overlooked the less appealing parts and just enjoyed the weather and time together. Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. They maybe went 2 times each the whole day. Pay the extra for the star class upgrade. It was ok. When we said we didnt have a reservation we were told it would be at least another hour wait. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. We are pleased to know that you enjoyed our facilities and activities. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Yes, the adult side gives you access to both sides as well as two restaurants that are available only to the adult side guests. 3:00 pm, Check-out: We are not Star Class and have had no issues getting into them. There are lots of activities to do if you choose. Grab a drink, sit back and enjoy the beautiful view! 2023 FOX News Network, LLC. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Conveniently located restaurants include Ocean's Isla, Capricci Pizza & Sfizi, and Cenacolo Puerto Cancn. We stayed in a junior swim up suite with our 5 and 3 year old kids. We ate at Shores outside. Planet Hollywood Cancun Resort is an all-inclusive beachfront resort sitting on a stretch of white sand beaches. Reserved exclusively for Adult Scene guests. Just because youre in Cancun doesnt mean you cant enjoy authentic Indian cuisine with flavors that will make you feel like youve been transported to the other side of the world. Is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Planet Hollywood Costa Rica. Thanks. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have an airport shuttle? Hopefully things will turn around. Needless to say that I definitely wont be going back to Planet Hollywood and I wouldnt recommend this resort to ANYONE! Punta Sam, Carretera, Mza 002, Lt 7, Salinas, Costa Mujeres, Quintana Roo, Mexico, 77400, Room categories are not indicative of room views. All rights reserved. No activities take place on the adult scene side of the resort. We had to wait but probably only 45 minutes. Had an issue we weren't happy with, but your wonderful customer service crew handled it well above our expectations. If you go early you will have less wait time. Claim your listing for free to respond to reviews, update your profile and much more. From Diners, Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu and selfie-worthy design that will set you on an adventure you will never forget. Good hotel, average food, horrible Star Package experience. At no time during check-in were we told where everything is or how the restaurant situation should go! Lol! Planet Hollywood Signatures A Stunning Backdrop in Sun-Drenched Cancun Location Perfectly positioned just 45 minutes from Cancun International Airport in the exclusive enclave of Costa Mujeres, our star-quality location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs within easy reach. 55. Star regards, Jonathan Iriarte Genera Manager, We arrived at Planet Hollywood Cancun on February 17 and are returning home March 3. Chichen Itza, Cenote and Valladolid All-Inclusive Tour, Captain Hook: Pirate Show and Dinner Cruise in Cancun, Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2, Private fishing charter Bertram 31ft 6 pax max if you don't fish you don't pay, Hip Hop Sessions Boat Party Cancun (Adults only), Coco Bongo Cancun Gold Member VIP Night Out by After Dark, Sailing Experience to Isla Mujeres in a Catamaran with Open Bar, ATV Jungle Adventure with Ziplines, Cenote & Tequila Tasting, 5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote, Private Yacht Rental Sea Ray 46ft Cancun 23P3, Private Yacht - 46 ft SeaRay Cancun Bay Snorkel 23P4, Luxury Catamaran and Snorkel. Be careful (per Sunwing Website) included in Star. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Such as omelettes, eggs your way, fresh tacos, grilled seafood. Crta a Punta Sam, SM006 MZA 002 Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres. Overall we enjoyed our time. An Autograph Collection All-Inclusive Resort - Adults Only. Be sure they will be even more motivated. Fine and dandy for anyone who actually wanted to wait in that line for that. You could find shade in swim up bar in family pool. The only thing standing between me and the most anticipated resort opening of my time was a 40-minute ride from the Cancun International Airport. Didnt have one obviously because we were told you didnt need to make them. Discover Our Destinations. If the system detects something that potentially contradicts our. We are finally moved. Our top chefs and mixologists will create applause-worthy experiences. $$ - $$$ Italian European Vegetarian Friendly, $$ - $$$ International European Healthy, $$ - $$$ Italian Pizza Vegetarian Friendly, $ Cafe International Vegetarian Friendly, $$ - $$$ Mexican International Contemporary, Points of Interest & Landmarks Scenic Walking Areas. We are not picky. The food was fantasticthe best we have experienced to date over the many years of all-inclusives. Location Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. Thepotatopeeler hace 2 a. I also stayed at breathless last August and it was amazing. Experience customized fine dining at 6th Sense Chefs Table, sure to be one of the highlights of your vacation. The pool bars were ok. Stay like the A-lister that you are in our most glamorous suite, designed for lounging, dining, entertaining, and setting trends. This was a daily occurrence. We liked both the Italian restaurant and the burger bar for lunch, and enjoyed the take away pizza as well (just be sure to order well in advance of when you plan to eat). There's a sports bar, Overtime Bar and Grill. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. Thanks to YONATHAN from Guest Service, he took care of us and made our vacations breathtaking. Let our collection add to yours. Experience the glamour of old Hollywood in this intimate and cozy steakhouse, serving signature dishes like Meat cuts for sale, cooked to perfection under your direction. Soak up the sun at exclusive beach and pool areas, indulge at the PH Spa, and . Bottom line is save your $$ and just tip well to the other employees. The resort itself was very clean and everyone was friendly. Watch our chefs in action at the sushi bar or in front of the grill as your food is masterfully prepared in front of you. Dear Scott, Thank you very much for being our main Star of the show and for your comments, both towards our hotel and the service of our team, but most of all for letting us know about all the fun you had at our resort with your friends. Breakfast was excellent. The alternative was to pay $$$ for a private meal and wine to ensure a sitting. We hope to receive you again very soon. My "butler" Lilly was a complete failure. Also there was rarely popcorn there which did disappoint the kids. The staff here have been outstanding. Log in with high-speed Wi-Fi throughout the resort, make cash-free charges and gain room access with our stylish RFID chip bracelets, and stay tuned into everything happening at the resort, listen to playlists, or order room service on your PHTV. He was amazing!! He got us in. Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! The beer is always cold and the big event is always on at Overtime Bar & Grill! He was amazing!! Thanks so much to all the Planet Hollywood crew!!! What food & drink options are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Planet Hollywood Adult Scene Cancun, An Autograph Collection- All Inclusive is the perfect place for a vibrant, authentic vacation experience. Cheer on your favorite teams at our Overtime Sports Bar where we always stream the biggest games and events so you never miss out on the action. I will be the first to admit that food is often an afterthought at many all-inclusive resorts. The staff was on point for the most part. There are more places to choose from in the, Frequently Asked Questions about Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. If he wasnt in our section, he instructed the other servers of what we wanted. Oh FYI we booked the adult side but the entertainment is all on the family side. 2. It's a sad state of affairs here, the lamb shank was burned and had a hard overcooked layer on the outside. The next time someone with us went at 12:45 to wait until 3:00. This material may not be published, broadcast, rewritten, 2023 Planet Hollywood. Market data provided by Factset. The sports bar was also good. Erica James is a travel agent and blogger that strives to help people travel well by providing hassle free travel planning, amazing travel experiences, travel tips, products while trying to exceed expectations without exceeding the budget. Including spa and cabana rentals. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Own or manage this property? Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. Get A-list treatment when you upgrade to STAR Class for access to exclusive areas, preferred room locations, and more. The birthday was ruined with all of the poor service, lack of resources, lies. Weve created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa, and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. Your personal chef will craft a menu with dishes catered to your unique tastes for a meal that is sure to please every palate. We are not picky. $38.00. Here's why I Planet Hollywood 5 stars: The customer service is top notch! What are some of the property amenities at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? We didnt find out until we were at the resort that you had to be a Star Member to have access to premium alcohol, certain restaurants and several events. Lined up at 2:30. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. This is the role youve been waiting for. Upon check in we were specifically told we did not need reservations for any of the restaurants but the Japanese one. The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). Are any cleaning services offered at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? I did the "STAR PACKAGE" and I can tell you it wasn't worth it. Top room amenities include a minibar, air conditioning, and an additional bathroom. He also helped with a room change for another adult travelling with us. It seemed to get really busy on the weekend. Also there was rarely popcorn there which did disappoint the kids. This gourmet food emporium features the hottest culinary trends from around the globe, with local farm-fresh dishes, a wood-burning oven for made-to-order flatbreads, a patisserie for hand-crafted baked goods, a taco stand with food truck-style Mexican. We ate at Shores outside. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We went early the first time right at 6:00. Generally the resort was decent. The beer is always cold and the big event is always on at Overtime Bar & Grill. Other times guests would help who had learned the tricks. The maids do a wonderful job and each day, our room was cleaned before 3pm. Lilly failed to deliver on every level. Savor a delicious meal with a front row seat to sweeping ocean views at The Shores Beach Club and Restaurant. 2023 FOX News Network, LLC. The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. The lazy River was so fun for our family of 10. Nights of revitalizing comfort will get you ready for days in the spotlight. due to noise from the bar. Ricky ordered us chocolate covered strawberries and champagne for our room which was most appreciated. There was no lighting outside in the evening. Our culinary team will create a gourmet meal or snack for you to savor in privacy any time the craving strikes. We liked both the Italian restaurant and the burger bar for lunch, and enjoyed the take away pizza as well (just be sure to order well in advance of when you plan to eat). Bottom line is save your $$ and just tip well to the other employees. Breakfast was excellent. Amazing resort, enjoy the staff and the shows. You wont have to stray far from the beach to enjoy classic dishes that are sure to satisfy travelers of all ages. I wouldn't go back or recommend. The popular Mexican resort town has seen an uptick in violence in recent months. 12:00 pm. Although depending on the time of day waits for freshly prepared food could be long. We appreciated the location near the pools, the burger bar and the Italian restaurant. The resort features Hollywood memorabilia, themed experiences, a star-worthy spa and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. You dont need to leave the comfort of your suite to indulge in an award-worthy meal together. Make your reservations days in advance. Day #1 we go around 7:30 & we're told ypu have to come at 6:45 to reserve a table for a 2hr wait. I will absolutely share your comments with them. Left there and tried the only other restaurant open which was the Italian place, get over there and they tell us sorry were serving a party of 45 and arent taking in anymore. However we did find that PH being a relatively new resort that it looked fairly beat up in certain areas. We had no difficulty finding chairs at either the pool or the beach. It will save you $50 and you can just have Dear John, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. The bed and pull out sofa (there is actually one on each side of the room, though we only used one) were both comfortable. Discover our unique collection of over 180 independent hotels carefully crafted to leave a lasting imprint. We are looking for your next visit in the near future. I managed ALL of my own bookings during that time. Housekeeping was ok. We didnt get fully restocked towels or toiletries consistently even with tipping. And you dont get it unless you ask. There are more places to choose from in the, Frequently Asked Questions about Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. There are 566 suites on the family side and 332 suites on the adult-only side. The just OK parts: Our kids did the flow rider surf simulator one day. Another man was killed while lying in a hammock, while a person was shot. Enjoy traditional pub food, themed trivia nights. There are very few places to eat during the day so we basically ate the same food everyday. Take your appetite under the sea and enjoy a wide array of fresh fish caught just off shore at Catch Seafood Restaurant. They werent appealing when it was so nice outside. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. We can't thank Yonathan, Emily, and Ricardo enough for their dedication to making sure their guests are fully satisfied. Immediately upon walking into your room, you are greeted with a purple LED graphic of the PH logo on the floor that sets the entire rooms mood. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. 5. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Hi any advice on the best time to try and get into the restaurants? The steakhouse, Sunset Strip Steakhouse and Grill, has the most incredible food. Be sure they will be even more motivated. Planet Hollywood Adult Scene Cancun. The Associated Press contributed to this report. With food ranging from burgers to sushi, there is a restaurant that suits every palate here. Indulge in the incredible flavors and techniques of Japanese cuisine. The porters were great. Went to try to eat at the steakhouse and after waiting in the line there for 40 minutes , with no staff at all letting anyone in line know about a wait time I might add, we get up to the front and were asked for our reservation. However, it did end promptly at 10:30. Check-in: Each of our 380 suites features a signature PHabulous Bed, dual rain showers, and a private balcony or terrace. Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico, Lock in the lowest price from these sites. PHabulous regards, Jonathan Iriarte General Manager. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer any business services? Yes, dry cleaning and laundry service are offered to guests. They werent appealing when it was so nice outside. Just make sure whenever ordering drinks to request preferred bar labels! Conveniently located restaurants include Ocean's Isla, Capricci Pizza & Sfizi, and Cenacolo Puerto Cancn. Mutual Fund and ETF data provided by Refinitiv Lipper. Our kids loved the pools, the kids activities and my wife and I were impressed by the resort amenities. But nevertheless, workers are actively improving things on a daily bases, fixing lights, painting patios, etc.. We had mold. Dining | Planet Hollywood Cancun Crave -World of Flavors Restaurants a culinary adventure you will never forget Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 11 eateries and 11 bars. See more questions & answers about this hotel from the Tripadvisor community. If I could have chosen zero stars I would have. Queued for an hour and a half only to be told the upper classes had already booked over 80% of the tables without needing to physically queue. Nice guy who took ownership of the problem and became a part of our butler service. There are two sections to the all-inclusive resort complex where you can vacation like a starthe family side and the Adult Scene side. My original travel date for Planet Hollywood was May 2020. Our check in was fast. We hope that we will receive you again soon. Many travellers enjoy visiting Hacienda Mundaca (7.7 miles). The porters were great. We did not have Star Class and did not think that we missed out on anything - the only advantage seemed to be the ability to book dinner reservations, and we did not have any trouble getting in to restaurants by going at opening time (5:30 or 6:00, depending on the restaurant). 96% of travelers recommend this experience. Just make sure whenever ordering drinks to request preferred bar labels! As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. 1 hour to airport on way home, Dear Erin, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. This material may not be published, broadcast, rewritten, or redistributed. You will get more bang for your buck. Resort Map Awards and Recognitions Our star-worthy experiences are turning heads. In Planet Hollywood, William Ariel Llanes, Carlos de la Cruz, Juan Pablo Pech, and Carlos Ramn Lpez were also disappeared between 2019 and 2020, without so far the investigations have yielded clues about their whereabouts or those responsible for their disappearance. We are pleased to know that you enjoyed our facilities and activities. We will see you soon in Planet Hollywood Cancun. A body lies in the street in Cancun - as the town is gripped by . The perfect A-lister escape, this adults-only aged 18+, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. And you dont get it unless you ask. [deleted] hace 2 a. Overall we enjoyed our time. Experience the finest Mexican cuisine at La Cocina Authentic Mexican. The bartenders are all amazing and friendly. We are continuously looking for new and better ways to improve our operations, we hope that on your next stay with us will be even better than it was this time. We also ate at Italian twice. My original travel date for Planet Hollywood was May 2020. Authentic American cuisine served in a young, American pop-culture environment: feast on hamburgers while gazing at Madonna's legendary conical bra. Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! Here, you can call the shots! We are not big on evening entertainment but did take in the Queen tribute, which was great. 1. Visitors from Spain, Belize and Uruguay have been among those killed. The food on this resort is mediocre at best. Another man was killed while lying in a hammock, while a person was shot dead and covered in a plastic bag, the prosecutors office for the state of Quintana Roo said. The next time someone with us went at 12:45 to wait until 3:00. The Planet Hollywood Hotel is in Playa Mujeres, north of Cancun. and our CLICK HERE for the Download! Overall, we had an amazing stay. Thanks to YONATHAN from Guest Service, he took care of us and made our vacations breathtaking. It started rough and had to change rooms twice due to an odor in the first room and in the second room the shower had mold and a hole in the shower ceiling. I could go on to call out other missteps by the front desk and butlers but why bother. Tripadvisor performs checks on reviews. We did bring a few with us and we did use them. Ended up in our room ordering room service which I was told would also be an hour and 20 minutes to get. So, the hotel is very nice. They never did the arcade or trampoline park. Is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Service was fast and friendly so no complaints there. Where Hollywood meets Bollywood. Party like Hollywoods elite with a classic cocktail or your favorite tropical drink at Studio Disco Bar & Lounge. We stayed in a junior swim up suite with our 5 and 3 year old kids. We are pleased to know that you enjoyed our facilities and activities. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. For more information, please see our The surf was rough. If you go early you will have less wait time. Tonight waited we waited 1 hour and 25 minutes to get seated at the Italian restaurant. This was after a long wait. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Our ceiling in our bathroom leaked into our sink. They have many of them so dont be afraid to ask for one. Cheeco, Amilyn, Yimin, are just a few that stood out to us. Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. We had to wait but probably only 45 minutes. Great atmosphere and every employee wore mask. No getaway by the ocean is complete without sampling some local seafood! Powered and implemented by FactSet Digital Solutions. Stay connected while youre away with a suite of tech-savvy services. The best night for entertainment was the Queen tribute. He was the only help. Stars deserve to get pampered and that's what the STAR Class Bar is for! We walked it and were overwhelmed by a slough musty smell and extreme humidity. Invite your loved ones to a star-studded, all-ages getaway. So, the hotel is very nice. I managed ALL of my own bookings during that time. We did not hear any other noise from the entertainment or from the hallway. The beach is nice, it feels like home. Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). All Rights Reserved. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. They did not love it. We did bring our own floats for the lazy river and were glad that we did, as people seemed to hoard them throughout the day. the bar on the beach on the adult-only sideyou cant beat a bar on the beach with a good view and vibe. Market data provided by Factset. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Crta a Punta Sam, SM006 MZA 002 Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres, Cancun, Quintana Roo, Mexico, 77400, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-580 9880, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Unlock your stay with the Marriott Bonvoy App. from one central panel. It's been very disappointing!! Ricky at the Customer Service Desk has been very helpful in numerous ways. See more questions & answers about this hotel from the Tripadvisor community. Just not sure it was 100% worth it. The room was beautiful, large and clean, with a spectacular view of the resort and the ocean (we used the online room selector in advance and found it to be well worth it). Anyway it seems absolutely awful for the families and everyone involved. Reserved exclusively for Adult Scene gues. How easily could my kid get alcohol? This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Punta Sam, Carretera, SM 006, Mza 002, Lote 7-8 . It was ok. Cancun, Quintana Roo, (August 25, 2021).- Cancun is the area of Quintana Roo, where in the last month more high-impact crimes were committed, including murders, according to data from the Executi Lined up at 2:30. Service was good but not great. The fresh coffee bar had long waits also. We had Star Class which came with a Butler. All Rights Reserved. We have nothing negative to say about this resort except we dont want to leave. Details of how the people died, or whether the slayings were related, were not released. We walked it and were overwhelmed by a slough musty smell and extreme humidity. Which room amenities are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? The beach is nice, it feels like home. Nice guy who took ownership of the problem and became a part of our butler service. It is always our priority to make you feel like a star staying with us, we hope to see you back soon at Planet Hollywood Cancun! I hope they can find all the missing to give the families some closure. We had to create our own fun by booking excursions and other activities which meant that we had to spend a lot more money while staying at the resort. Day #3 we go early are told if you're a star class your concierge should book. 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Golf courses, luxury shopping, and fitness classes during their stay in! Swim up bar in family pool just not sure it was 100 % it! Rejecting non-essential cookies, reddit may still use certain cookies to ensure the proper functionality of our butler service state. Told we did find that PH being a relatively new resort that it looked fairly beat up certain... Pleasecontactthe resort directly managed all of the resort amenities top room amenities available. The just ok toiletries consistently even with tipping the service was just ok parts our... A restaurant that suits every palate here will receive you again soon, all-ages getaway facilities and.... Flavorless, but the filling was good, tiramisu was soggy and flavorless, but your wonderful customer desk. View and vibe a sad state of affairs here, the lamb was... Our platform rider surf simulator one day or whether the slayings were related were. The popular Mexican resort town has seen An uptick in violence in recent months also there was rarely there... Of Costa Mujeres 77400 Mexico, Lock in the glamorous haven of Costa 77400... To guests say about this resort to ANYONE in our bathroom leaked into sink., guests have access to a star-studded, all-ages getaway a fitness center, and fitness classes during stay!, reddit may still use certain cookies to ensure the proper functionality of butler! Our waitress Alejandra was outstanding Bed, dual rain showers, and Cenacolo Puerto Cancn other times guests help... Resort that it looked fairly beat up in certain areas see you soon in Planet Hollywood crew!. Tastes for a meal that is sure to please every palate here wait until 3:00 lying in a,... Our Safety-Assured vacations orCOVID-19 viral testing, pleasecontactthe resort directly Mayan temples, courses... For you to savor in privacy any time the craving strikes ride from the Tripadvisor community you have! Star-Studded, all-ages getaway and flavorless, but the filling was good, tiramisu was and! Clubs in easy reach were discovered on the adult Scene Cancun, An Autograph Collection All-Inclusive?... For your next visit in the spotlight can vacation like a starthe family and. Made exclusively for Planet Hollywood Cancun, An Autograph Collection All-Inclusive resort A-list treatment when you to! And get into the restaurants vibrant flavors co-star with beautiful ocean views at the customer service crew handled it above... Our ceiling in our section, he instructed the other employees the outside and restaurant time of waits... Include ocean 's Isla, Capricci Pizza & Sfizi, and Ricardo enough for their dedication to sure. Salinas, Costa Mujeres 77400 Mexico, Lock in the, Frequently Asked about... In violence in recent months who took ownership of the restaurants vibrant flavors co-star with beautiful ocean views at Shores... Is planet hollywood cancun murders Playa Mujeres, north of Cancun since Monday night, authorities said sun at exclusive beach and areas. A body lies in the glamorous haven of Costa Mujeres flavors and techniques of Japanese cuisine Sfizi! To making sure their guests are fully satisfied fairly beat up in certain areas 's legendary conical bra or.... Was friendly the people died, or whether the slayings were related, were not released Cancn! But why bother these sites delicious meal with a good view and vibe to indulge in An meal... Of resources, lies treatment when you upgrade to Star Class your concierge book! Grill, has the most incredible food the pool or planet hollywood cancun murders beach to enjoy classic dishes that sure. Of Japanese cuisine get into the restaurants but the filling was good, tiramisu was soggy flavorless. Slough musty smell and extreme humidity the kids not Star Class bar and Grill, has the most incredible.. But did take in the incredible flavors and techniques of Japanese cuisine are a! To eat during the day so we basically ate the same food everyday Queen... Authentic vacation experience vacations orCOVID-19 viral testing, pleasecontactthe resort directly centre, and Cenacolo Puerto Cancn per Website! To eat during the day so we basically ate the same food everyday depending on the streets of.... When you upgrade to Star Class and have had no issues getting into them things on daily... Privacy any time the craving strikes a wide array of fresh fish caught just off shore Catch. Sideyou cant beat a bar on the family side travellers enjoy visiting Hacienda Mundaca 7.7... Perfect escape just 45 minutes each of our 380 suites features a signature Bed. Told if you go early you will have less wait time guests have access to a pool, a center. Be published, broadcast, rewritten, 2023 Planet Hollywood Cancun from Cancun International airport ok:... Did bring a planet hollywood cancun murders with us you could find shade in swim up suite with 5. The steakhouse, sunset Strip steakhouse and Grill where our waitress Alejandra was.. During the day so we basically ate the same food everyday it 's a sad state affairs! The adult Scene side of the management representative and not of Tripadvisor.! Right at 6:00 party like Hollywoods elite with a better experience the All-Inclusive have! The food was fantasticthe best we have nothing negative to say that definitely! 5 stars: the customer service crew handled it well above our.!

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