Will I be back to just the $$$ I had already paid for the first cruise and be required to "start over" as it were? I believe many airlines are waiving change fees at this time. Travel + Leisure magazine may receive compensation for some links to products and services on this website. Full Disclosure:I did not ask about earlier than Decemberbecause of our work schedules. The extra 25% is only available to pay for a cruise -- or, in other words, you are not going to get back more than you actually paid to Viking. Viking has undoubtedly sold some cabins to new purchasers for these 2021 cruises, too. 89-60. That might not interest every traveler, but if youre interested in the inner workings of a major cruise vessel, its well worth the time. That is another reason for not issuing new vouchers; Viking has to keep track of which vouchers are 100% vs 125%. 0000585547 00000 n . The most obvious: Pay for the Silver Spirits beverage package, which offers unlimited beers, cocktails, premium wines, juices, espresso drinks, and mineral water for the entire cruise. I have my heart set on being at the Dubai World Fair in Dec 2021. The final balance is due based on offer at Of course, if you miss a stop, you can still enjoy the cities: Vikings Culture Curriculum program provides onboard performances and lectures from artists, musicians, and historians, along with authentic culinary demonstrations.. "You know the old saying when life hands you lemons," Clancy announced. We have trip insurance, but I believe it only covers cancelation due to medical reasons. That doesnt necessarily make them a great value. Cruises that have been started does not provide a refund. What about re-booking for April 2022? The price was slightly higher, so we have $2400pp to pay in November 2021. We have opted to use Viking Air even if a little more expensive so if it is canceled refunds are SO much easier. Given what is at stake (a lot of money! 0000012621 00000 n 0000057816 00000 n The FFS cruise will set sail on the Carnival Horizon cruise ship in February 2024. 2022 is also the once-every-10-years Floriade Expo in Almere near Amsterdam. Start planning early, and youll come home a more seasoned traveler with dozens of great stories to tell your family and friends. WHEN THE PAX CANCELS OR CHOOSES TO RE-BOOK (WHICH VIKING CONSIDERS A CANCELLATION): If you are more than 121 days out from Day 1 of your package, you can cancel your vacation with just a $100pp. Any vouchers applied as payment will be returned to your account and then the balance will be returned to you --credit card charges back to your credit card, e-check payments back to your bank -- or be held by Viking as payment towards your rebooking if applicable and if final payment is due at this point. The cruises quickly gained popularity and attracted cruisers of all ages and backgrounds, thanks to John Healds humor, charisma, and infectious energy. Vouchers already applied to the cruise payment are returned to your Viking account. A significant number of occupied cabins won't produce any new revenue. I forgot to say that in this situation 125% vouchers will be refunded at the 100% amount. Changes made less than 24 hours before departure are considered as a cancellation. As such, guests traveling on either an ocean or river ship may experience minor day-to-day variations in how we implement our overall program. Cancelation by Viking? Sure, you can do all of that without the app, but a bit of technology goes a long ways. I got in touch with the owners office, no luck, but my credit card company says they will try to help, but VISA makes the decision, I think. They want to put on a grand show for the world. I can assure you that if I opt for a full refund I will get one. 0000001981 00000 n That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. A simple place to start: Mamsens, a chic deli located on every Viking ocean cruise ship. Service and/or handling fee and cancellation insurance are not refunded. But perhaps what we need in these COVID times is more empathy and understanding and less angry. OBC over and above the 125% voucher, I can't say. There are certainly enough COVID crazed angry people out there who are mad at anything that is perceived unfair or wrong. If things go wonky better to let Viking Air deal with it. Many people took their vouchers for 2020 cruises, and applied them to 2021 and 2022 cruises. While youll want to show your gratitude to the ships staff, youll want to know what youre paying, particularly if youre traveling on a ship that doesnt use your typical currency. Each stateroom on Viking Longships and Vikings ocean ships have a refrigerator, and a corkscrew is also available onboard.. (There were 445 crew members aboard to look after us.) Free expert cruise tips and news from Cruise Hive! Guests sailing the rivers in December can experience the traditional European Christmas markets and see the cities in a new way while enjoying local holiday treats and hot mulled wine, our source notes. Users report outages, 'Welcome, Chicago voters end Lori Lightfoot's bid for reelection as mayoral race heads to April runoff, Poll: Trump surges ahead of DeSantis in race to be GOP's 2024 nominee, Study: 1 in 4 trans or nonbinary Black youths attempted suicide in previous year, Meet the Trump-loving lawyer who helped DeSantis take over college, 4 takeaways from the student loan forgiveness arguments at SCOTUS. The 125% voucher is available only if Viking cancels. It is up to the individual airlines how they will handle cancellations. While wedon't know the facts of his financial situation, we do know there is a sizable burn-rate. ALSO NOTE: While you may cancel up to 24 hours in advance, the mix (cash+vouchers) of the refund is still determined by the cancellation matrix. 0000003206 00000 n You haveto make sure you dothis right to be covered, the policies have a few loopholes. Viking River Cruises offer a 3.3 percent discount for travelers who pay via e-check, so if youre looking for a way to reduce your expenses, thats a great place to start. Most rooms are also equipped with hair dryers, so while you might want to bring other electric products hair straighteners and curlers, for instance leave the dryer behind. Barcelona - and will be there again in April, 2022. A full refund will be given for most optional shore excursions if you give notice of cancellation at least 48 hours prior to the optional shore excursion. We sailed on toward Malta, spending a merry Christmas at sea with a holiday-themed pub trivia session, Christmas carols, bites of caviar, and decadent desserts. Once you hit the 120 day mark, the 'penalty' phase kicks in and determines the mix of cash and vouchers for your refund. Have to wait it out. If not done properly, aspects of the policy can be accidentally nullified. duquephart, October 14, 2020 in Viking Ocean. As a private resort destination for Carnival, Amber Cove is crammed with watersports activities, dining opportunities, shopping, shore excursions, and fun attractions. We have a river cruise, Tulips and Windmills, on Viking in April. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. Expand. These events include cocktail parties, breakfasts, question-and-answer sessions, tea times, karaoke nights, and more. We just had our September 2021 Viking cruise canceled two weeks after making final payment and one week after paying for our airfare with British Airways. The realities of cruising amid sudden COVID-19 surges. Thank you Peregrina this is very clear and will be very helpful. If the outbound journey has not been used or cancelled, Viking Line has the right to cancel the return trip. As with all other aspects of your cruise, the trick is to plan ahead. We rebooked for July 2021. But some spirits were buoyed, a bit, by a follow-up announcement: The bar team had whipped up 30 liters of margaritas and they'd be served up, no extra charge, on the pool deck, where the roof was open and the tunes were pumping. Amber Cove is crammed with watersports activities, Royal Caribbean Makes Major Updates for Loyal Guests, Holland America Line Gears Up For Alaska Travel Expo, Princess Cruises Enhances All-Inclusive Packages for Passengers, Carnival Cruise Line Sends Extra Reminders Before Spring Break. 2023 USA TODAY, a division of Gannett Satellite Information Network, LLC. Our original Viking cruise was booked for July 2020. The deposited amount cannot be transferred to another person. I believe a great many other cruise customers got caught in the same "you can use the vouchers for anything" trap and may well have stood the same ground as I --- there was quite a bit of talk on this subject at the time. Our goal, to share the worlds unique, hidden and once in a lifetime locations with you to create unforgettable memories. Many travelers play it safe, sticking with contemporary American fare at the buffet, but our Viking source strongly recommended exploring all of the ships culinary options. Three things stand out: 1) Forbes reported on 9/24/2020 that Torstein Hagan's net worth had reportedly dropped 66%. How will Viking continue to pay staffand meet expenses? Drawing its name from the capital of the Faroe Islands, Torshavn is a lively music venue inspired by the romantic jazz lounges of 1940s Hollywood, and its an ideal spot for pre-dinner drinks and after-dinner entertainment, a Viking representative tells us. 19952023, The Independent Traveler, Inc. The deli, named in her honor, serves cuisine inspired by her kitchen, from sweet rolls with cloudberry jam, salmon gravlax, open-faced sandwiches to her heart-shaped waffles served with jam or gjetost and Norwegian brown goat cheese.. I spent a good deal of time arguing my case that I should either be granted OBC for the disputed amount or be refunded in full for the original expenditures despite the deadline having passed. It was all done on the same day. Started June 21, 2021, By It serves little purpose in this crazy world. You can also buy local wine and bring it onboard, a Viking Cruises representative tells TravelAwaits via email. The Viking Living Room aboard the 'Viking Venus,' decorated for Christmas 2021. I expect that it will continue to be extended month by month for the next few months at least: That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. Brian Thomas is a professional writer with over 15 years of experience. As we mentioned earlier, Viking cruises arent cheap, but that doesnt mean that you cant travel frugally. As a result, Viking Cruises offer incredible itineraries with unmatched onboard amenities. Also - I LOVED the shopping in Dubai. Hoping and waiting for our December 2021 cruise has kept my sanity through the pandemic! The FFS#6 is an eight-day cruise that will take guests to some of the most beautiful and exciting destinations in the Caribbean, including Bonaire, Aruba, La Romana, and Amber Cove. nr. It all depends on the status of your rebooked cruise at the time you commit to it. 0000014758 00000 n It was as close as we'd get to seeing the island's fascinating attractions. Jim - We booked a River/Ocean combo aboard the Sun, which would have sailed at the end of May 21. 0000550657 00000 n Your California Privacy Rights/Privacy Policy. Once the rebooking was made, and the seven day refund period had lapsed, everything changed. I hopped into a car that took me to Rome, where I promptly found a cafe near my hotel, ordered a macchiato, and started thinking about my next cruise. For example, you have to buy the cruise froma cruise travel agent. Here is how it works for US pax. Fortunately, thats not the case: Typical Viking ships are significantly smaller than the ships of major cruise lines, which ensures that theyre able to enter smaller ports. Find out whats happening, then plan your itinerary appropriately. My question is: What will happen to all the value I have assembled if/when the current booking is also cancelled? For the non-maths out there, to figure out what your cash refund will be multiply the voucher amount by 0.8. 0000670737 00000 n The Viking Art Guide (available for free in the App Store and Google Play) offers a self-guided audio tour of the artwork throughout the public spaces of the [ocean] ships, with insightful commentary from your host, Vikings Senior Vice President Karine Hagen, as well as a variety of curators and experts, our source says. 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