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(window.AmazonUIPageJS ? Clean the dispenser as per the manual and be sure to clean the . .climatePledgeFriendlyATF{color:#168342!important;text-decoration:none!important}.climatePledgeFriendlyAlignMiddle{vertical-align:middle}.climatePledgeFriendlyMarginLeft21px{margin-left:21px}.climatePledgeFriendlyMarginLeft10px{margin-left:10px}.climatePledgeFriendlyDesktopCard{margin-top:40px;margin-bottom:50px}.climatePledgeFriendlyFullWidthCard{margin-left:-1.4rem;margin-right:-1.4rem} High efficiency bottom load water dispenser, High efficiency bottom load water dispenser (34 pages), High efficiency bottom load ZeroWater - 30 Cup Ready-Pour Filtration Pitcher - blue. UL/ Energy Star Approved. Water level should be approximately 3/4 1, a small crack or pinhole and it needs to be replaced. If yours is a mains-fed water cooler, ensure the mains tap is turned on. .heartsSheetImageContainer{overflow:auto;height:90px;white-space:nowrap}.lolVerticalScroll{overflow:auto;width:100%}.lolVerticalScrollHeight{height:280px}.lolVerticalScrollHeightSmall{height:120px}.heartsItemImageContainers{display:inline-block}.heartsListInfoBox{display:inline-block;margin-right:5px;vertical-align:top}.heartsUnderlineLink{border-bottom:#7ed8e4 2px solid;max-width:80%}.heartsDefaultListName{max-width:100%;text-overflow:ellipsis;display:inline-block;overflow:hidden}.heartsListNameEllipsis{overflow:hidden!important;text-overflow:ellipsis;display:block;white-space:nowrap;max-width:150px}.heartsNoMarginTextSeparator{margin:0}.heartsTextItemRow{padding-top:18px;text-align:center;overflow:hidden;text-overflow:ellipsis}.heartsTextItemContainer{vertical-align:bottom;width:75px;height:80px}.heartsSeeMoreItemsLink{width:120px!important} ONCE I unpacked the box this cooler came in, and went through the included manual, AND had a GOOD look at this unit, I was EXTREMELY pleasantly surprised, to learn that the unit I was replacing, was ACTUALLY THIS units EARLIER MODEL! CASHLESS & UNLIMITED REPAIRS: You DONT PAY for any spare parts, labour or transportation charges. 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