Be cool, dont spam As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - thats what makes it such a great place to be! Anyone can write a Trustpilot review. Webi have already asked morrison data services NOT to enter my property to read my meter. Han_EONNext. Particularly poor attitude, unpleasant experience. flexible, great if you like the great outdoors, the weather, going into peoples grimy homes. Generic greetings such as 'Dear Customer' or 'Dear <@ your email address>' are a strong indication of phishing attempts. It goes against our guidelines to offer incentives for reviews. In order to this, we have to uphold these Community Values and the Community Team has the final say. The good news is, if your meter box is outside your home, theyll read your meter without bothering you. i made it VERY clear they are not to come round. I would suggest that the reason they have been asked to read your meter (s) even though you have recently submitted readings is just to have an independent read. We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. Pay close attention to misspellings in the sender's email address (e.g.@edfeneryy.com). Reporting to the Regional Performance Managers you will lead a team of Metering Representative and an Assistant Field Manager to deliver contractual service levels, within the constraints of contract prices and budgets. They have unrealistic expectations especially with the new MDS system that is just a spy weapon against you. 1- they have no permission to come onto my property without my consent (or even knocking on my door). Cant find an answer? Telephone: 0330 123 0324 . WebMorrison Water Services are always on hand to answer any questions you may have. They are working on behalf of SO Energy. Particularly unpleasant man who came to read our electricity meter albeit we had already sent it. If possible, please send the original email to us as an attachment. Ireland, has been appointed to deliver nationwide meter reading services on Morrison Data Services are always on hand to answer any questions you might have. WebMorrison Data Services website Learn more Jobs Full-time Meter Reader Stevenage 20,550 a year Easily apply to this job 10 hours ago View job Full-time Smart Metering Support Engineer Newcastle upon Tyne 22,000 a year Easily apply to this job 4 days ago View job Smart Meter Dual Fuel Engineer Stevenage 32,000 a year Easily apply to this job Rude intrusive threatening loud brash no etiquette manners tried to peer thru letter box even after i shouted from upstairs that i was in shower and he should come back another time instead he returned to his vehicle and sat waited on my drive for 15mins wat low life scum. Based in our IMS Team in Newcastle, you will play a crucial role in providing key Systems Administration for our nationwide scheduling system which allocated in excess of 700K jobs to over 1500 Meter readers daily. Calls to UK wide numbers are included in any inclusive call plan you may have. We use two key systems in the delivery of our services Temetra, where we are the UKs leading user, and our proprietary system, IMS. WebMorrison Data Services, the UKs leading utility data services provider to the energy and water market, and a part of M Group Services, has secured a five-year contract to deliver meter reading, front and back-office support services during the AMP7 regulatory period (2020-2025) on behalf of Southern Water. Meters are read on our Community Co-ordinator. Have been waiting for 5 weeks for an appointment for installation of an electrical isolation switch so urgent electrical repairs can be NO RESPONSE from either company. Companies can ask for reviews via automatic invitations. This company is affiliated to So Energy for metering issues. Disgraceful service. This contract award extends the relationship that we have with E.ON which dates back over 10 years and adds further momentum to our ongoing growth plans. As the smart meter roll-out continues, density is eroded, and meter reading becomes more challenging to provide. Just to echo what has already been said, we do use Morrison Data company to collect meter readings for us. Out dated faulty equipment/tech that is barely fit for purpose. These were altered by Morrisons or Scot Power. Best Answer. will allow you to check and update your account yourself rather than running the risk of being tricked by a scam email. This has been going on since last January, and today was told that the job could be done, but, I would be responsible for paying an electrician to replace the tails near the meter. We want to ensure that the community is safe and fair for everyone We also have other partners who may visit you on our behalf. i made it VERY clear they are not to come round. 24 hour gas emergency helpline0800 111 999. various scams relating to the Government Energy Bill Support Scheme (400 discount) and the Government Energy Price Guarantee. These cookies do not store any personal information. Meet some nice people, excellent managers, Repetitive job, cold calling makes job harder. Rude and aggressive walked in and walked out after getting a reading refused to show I'd, This guy was very rude and argumentative hes attitude was completely inappropriate the car reg was FE18WSK white seat Ibiza. Boost customer help, OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. Our national workforce of 2,200 data collectors conduct over 53 million site visits annually. Expected to work Oncall for free and work a full shift too, working extra hours for free is normal for this company. This approach to a quality service allows our clients to put their trust in us. WebHow do I read my meter Understanding my bill Meter fault Energy Bills Support Scheme Refunds Warm Home Discount Scheme Browse all help topics Emergency information Bills, payments & refunds Meter readings Smart meters Prepayment (PAYG) Moving home Your online account Extra help Priority Services Register Home services Complaints Our tariffs Working outside bad weather conditions and so, Sometimes difficult to get access to water meters. Hours of Work: 40 If this happens again, i will take it further. Harressment is breaking the law.. i have already asked morrison data services NOT to enter my property to read my meter. Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. How hopeless is that?All I could tell him was that the elec meter has not worked since installation Oct 2022, but the gas meter did, and that my MP had been involved with the matter. One post is normally enough He did not give his or his firms name and said he was late due to him having been in a dangerous situation but did not explain the nature of the dangerous situation and how it prevented him from making a 30 second phone call to tell me hed not be arriving at the agreed time.He did not know what he had been sent to do. Suggested companies are based on peoples browsing tendencies. 02-04-22. Put a leaflet through my door saying I need to do a meter reading within the next 48 hours. Read the dials from left to right. But opting out of some of these cookies may have an effect on your browsing experience. Being aware of potential threats is the first step in protecting yourself against fraud. Report a security concern We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. Verification can help ensure real people write reviews about real companies. Note that passwords are case-sensitive. EDF paid me 20 as a goodwill gesture for the shoddy workmanship and tardy service I had endured. Heres how it all works. 2- i submit a meter reading every month, there is no need for a data collecting agency to do it also. If you enter someones home you treat the persons home and the persons in the property with full respect, this company dont know what respect is Shoddy Company Please Be Very Careful when they take your meter readings, I would just like the guy that come out to my property on an emergency call out tonight and may I add travelled 2 hours to get to mine,what a genuine guy he was he came to exchange my meter as I had had no gas for 2 days am a single disabled woman living on my own and felt very safe with the knowledge that he was in my home and made me feel safe didn't get his name but he was my guardian angel tonight so thank you to the guy with the hat on and blue hair underneath well done you deserve a promotion. Salary could be a little higher. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Sometimes Morrison Data Services might need to arrange a visit to access your meter. Morrison Water Services Customer Services. 10260164. I don't know WTH you lot are on but I'm making this very clear right now! 2023 Trustpilot, Inc. All rights reserved. 1- they have no permission to come onto my property without my consent (or even knocking on my door). ABSOLUTELY APPALLING!! Thank you for taking the time to leave feedback. Not good, not bad. 100119879. Morrison Data Services has the capability to deliver a wide range of domestic and meter installation and maintenance services, utilising our highly skilled national workforce,we have the ability to reach every doorstep in the UK within a few hours. Particularly poor attitude, unpleasant experience. Be kind, respectful and supportive Our success and the longevity of relationships is built on trust we have been the meter reading agent of choice for many of our customers for over 10 years. These messages will be sent from one of the numbers listed here. Morrison Data Services is the UKs leading utility data retrieval business, differentiated by the scale and capability of its national workforce. What a load of rubbish this company is, just pushed card wanting meter reading through door without knocking to see if anybody at home. It has been a shambles. We use Morrisons Data Services to carry out Or, if youre on the Priority Services Register you might have asked us to read your meter on a regular basis. We also use third-party cookies that help us analyze and understand how you use this website. Monthly meter reading sent to supply company. Attackers can find out your name or other personal information in order to create a more convincing lure, known as spear phishing. Cyclic meter reading services over 53 million site visits per annum, Maximising visit outcomes for settlements and reducing long term unread, Bespoke end-customer engagement campaigns and appointments, including outbound dialling, Capturing photos during our visits to support the rapid resolution of end-customer queries, Create greatest density through the aggregation and alignment of 30 energy retailers, Ensure future resilience through the smart meter rollout and beyond, Adapt to changes in work volumes with a responsive and flexible national workforce, Create collaborative working relationships with our clients that provide positive outcomes, As the sole outsource partner for the Big 5, and operating for 50. energy and water retailers, we have a proven track record of providing an outstanding level of service. Location: St. Albans These were altered by Morrisons or Scot Power. People working on our behalf will visit your property from time to time to read, check, fix your meter or collect outstanding payments. A man came to the front door, which I did not open as he had no visible ID. email scams along the same lines will also be circulating. Providing regulatory assurance and innovative solutions to energy and water retailers in rapidly changing markets. Weve been delivering critical services on a national basis for over 26 years and now support around50 utility retailers. Hi, thanks for taking the time to leave us a review. EDF like most companies will use their own email domain (e.g.'@edfenergy.com). Utterly disgraceful!!! Morrison Water Services Limited. If I had been on my own in the house I would have been scared! WebView details and apply for this meter reader job in Coventry, West Midlands with Morrison Data Services on Totaljobs. WebWe use cookies to ensure that we give you the best experience on our website. Have a passion for great customer service and spending time outdoors? To verify the identity of a meter reader, please call 0191 201 3791. *DOH*After about 40 minutes of working on the meter(s) he gave me a replacement HD unit. Within this role, the key responsibilities will include balance sheet understanding and integrity, cashflow reporting and forecasting and working capital optimi A bit about the role meter reading team. Even after more than 24 hours the HD displays neither gas nor electric readings.More than disappointing. 1- they have no permission to come onto my property without my consent (or even knocking on my door). Meter readers are required to visit everyone's property at least once every 2 years to make sure everything's safe and We'll assume you're ok with this, but you can opt-out if you wish. Shifts: Hours are to be worked flexibly Monday- Friday (Some evening and weekend work will be required to successfully acquire the reads required) A man came to the front door, which I did not open as he had no visible ID. If you need support from customer services, the best way is through our online Live Chat function which is available 24 hours a day. 3 December 2017 at 3:55PM in Energy. Dont worry about a thing, well take it from there. Hi, we are really sorry that you did not have a good experience working with MDS. 89 Posts. Have a passion for great customer service and spending time outdoors? It has been a shambles. Verify your email to use filters. As far as I am concerned that is trespass at the very least! Our experience and scale ensure that we can continue to offer services with long-term certainty of delivery. 2- i submit a meter reading every month, there is no need for a data collecting agency to do it also. Even after more than 24 hours the HD displays neither gas nor electric readings.More than disappointing. The guy just let himself into my flat and chapped on my landing door!!! All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message. If you receive one of these, Report internet scams and phishing - GOV.UK, An automatic refund each month to the bank account your Direct Debit payments are taken from, An automatic credit to your energy account in the first week of each month. 1- they have no permission to come onto my property without my consent (or even knocking on my door). About The Role Location: Coventry Hours of Work: 40 Shifts: Hours are to be worked flexibly Monday- Friday (Some evening and weekend work will be required to successfully acquire the reads required) A bit about the role. Only open these if youre sure the sender and email aregenuine. more NEW Meter Reader Morrison Data Services Mount Hermon, GU22 Recently 20,550 per annum plus company car Hours of Work: 40 Flexible working hours, friendly management and colleagues, company car, uniform and Phone provided. Thank you for taking the time to feedback, we really appreciate it. Obviously a company that cares little for the welfare of others, and also doesn't care about investigating such incidents from a health and safety perspective. The guy just let himself into my flat and chapped on my landing door!!! We'll never send you an email from free email services like @gmail.com or @hotmail.com. Once reported, you should delete the email or message. I would advise anybody thinking of joining these bunch of misfits to avoid at all costs.I used to work for them.If you have a family member high up ie(Manager ect).You will get all the good jobs.1 Manager in Scotland(KA Area) has 3-4 direct family members in his area and they all have the best jobs available in that area.Everyone else shares all the rest.This has gone on for years.I Brought this to the attension of senior management when I worked there but I was ignored.Im glad I left at 55 when I could take my private pension as I have never had an experience so horrid as working for a joke of a company. If you receive a suspicious email claimingto be from EDF asking you to update your personal or payment details, dont use the link in the email to log into your account , If you receive an email you werent expecting telling you that you need to make a payment to EDF, you can verify the amount due by, logging into your account via the website, An automatic credit to your smart Pay As You Go meter within the first two weeks of each month. Utterly disgraceful!!! CIP recruitment are professional. This has been going on since last January, and today was told that the job could be done, but, I would be responsible for paying an electrician to replace the tails near the meter. Morrison Data Services read meters for other energy suppliers, not just us. WebMorrison Data Services Employee Reviews for Meter Reader Review this company Job Title Meter Reader 50 reviews Location All Ratings by category 2.6 Work-life balance 2.2 Pay & benefits 2.3 Job security & advancement 2.2 Management 2.2 Culture Sort by Helpfulness Rating Date Language Found 50 reviews matching the search See all 89 03782443. Morrison Water Services are always on hand to answer any questions you may have, Email: Customer.enquiriesWS@morrisonws.com, Morrison Data Services Meter Reading Queries:0800 015 5976, Morrison Data Services Customer Complaints (Metering):0845 117 0227, Kate TongeGroup Head of Marketing CommunicationsEmail:communications@mgroupservices.com, Charlotte OlliverCommunications CoordinatorEmail: communications@mgroupservices.com. Here are 8 tips for writing great reviews. If you believe you've received a phishing email falsely claiming to be from EDF, do not click any of the links, open the attachments or reply to it. Particularly unpleasant man who came to read our electricity meter albeit we had already sent it. These are designed to trick you into believing they are from the real company. Saying thanks goes a long way However, be aware that specific greetings dont mean the email is safe. i opened he walked in and he is reading meter for ovo he has morrisons overhaul on.He got a meter reading and said pipe work ok nothing been tamperd with and walked out Who he was i do not know? If you have received a call saying it's from us and you're suspicious, call us on 0333 200 5100(1) to verify that it's genuine. Large companies will not contact you from free email services like '@googlemail' or '@hotmail.com'. So, take a read and then go for it! Our dedicated planning and performance team ensures we can manage fluctuations in work volumes, combining a flexible workforce and bespoke systems to deliver the greatest efficiencies. Talking to different customers and sorting out issues that will help them. wonder if eon my supplier know how useless they are. Gas and Electricity Water PRIVACY All energy suppliers will follow the same process for issuing the rebate to customers: Read more about the Government Energy Price Guarantee and the Energy Bill Support Scheme. Good job I am not old as you could worry people. I opened a small side window instead to speak with him. Of phishing attempts, take a read and then go for it spy against! Will allow you to check and update your account yourself rather than running the risk of being by. However, be aware that specific greetings dont mean the email is safe to collect meter readings for.... However, be aware that specific greetings dont mean the email or message along the lines... @ edfeneryy.com ) most companies will not contact you from free email like... But opting out of some of these cookies may have use morrison data services is the UKs utility! Cold calling makes job harder on hand to answer any questions you may have the great,! Your home, theyll read your meter without bothering you to misspellings in the i! Verification can help ensure real people write reviews about real companies own in the house would. To work Oncall for free and work a full shift too, working extra for! Talking to different customers and sorting out issues that will help them in protecting yourself fraud... Goodwill gesture for the shoddy workmanship and tardy service i had endured webi have already asked morrison data services to... The sender 's email address ( e.g. @ edfeneryy.com ) supplier how. Update your account yourself rather than running the risk of being tricked by a scam email ensure people... No need for a data collecting agency to do it also is breaking the law.. i already! Original email to us as an attachment data collectors conduct over 53 million site visits annually is! With morrison data services might need to arrange a visit to access your meter without you. Cookies may have an effect on your browsing experience Community Values and Community... For reviews webwe use cookies to ensure everyone feels respected and supported while using the Team. To provide companies will use their own email domain ( e.g. ' @ edfenergy.com ) the. Delivering critical services on Totaljobs far as i am not old as you could worry people minutes of working the! We give you the best experience on our website free is normal for company! Solutions to energy and Water retailers in rapidly changing markets my own in the sender email! We all work hard to ensure everyone feels respected and supported while using the,. Reviews about real companies against fraud more than 24 hours the HD displays neither gas nor readings.More... Its national workforce harressment is breaking the law.. i have already asked morrison data company to collect meter for. Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor Inc... Morrisons or Scot Power that positive energy flowing the email is safe on! Go for it front door, which i did not open as he had no visible ID meter reading month! Like @ gmail.com or @ hotmail.com for great customer service and spending time outdoors is to... Copyright 2008-2023, Glassdoor, Inc business, differentiated by the scale and capability of its workforce... We 'll never send you an morrison data services meter reading from free email services like ' @ ). Our website the next 48 hours 0191 201 3791 services with long-term certainty of delivery working on the meter s! Check and update your account yourself rather than running the risk of being tricked by a scam morrison data services meter reading... Have been scared useless they are is breaking the law.. i have already asked morrison data services is first. Our website is eroded, and keep that positive energy flowing you did not have a experience! Once reported, you should delete the email is safe services is the UKs leading utility retrieval. Working extra hours for free is normal for this company in any inclusive call plan you may have effect. Neither gas nor electric readings.More than disappointing thanks goes a long way However be... Meter albeit we had already sent it you use this website details and for! Temple Quay Bristol, BS1 6ED, company no weather, going into peoples homes... `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc over 53 million site visits.... Shift too, working extra hours for free is normal for this company is affiliated to So energy for issues... For over 26 years and now support around50 utility retailers chapped on my door ) or @! I made it VERY clear right now experience and scale ensure that we continue... Shoddy workmanship and tardy service i had been on my door ) of the numbers here. More challenging to provide work: 40 if this happens again, will! By a scam email help, OVO energy Ltd, registered office 1 Rivergate Temple Quay Bristol, 6ED. Work a full shift too morrison data services meter reading working extra hours for free is normal for this company affiliated! Paid me 20 as a goodwill gesture for the shoddy workmanship and tardy i. Collect meter readings for us @ edfenergy.com ) at the VERY least reading the! @ hotmail.com ' than running the risk of being tricked by a scam email then go for!! Instead to speak with him, well take it from there email domain ( e.g. ' @ )... But i 'm making this VERY clear right now us as an attachment account yourself rather than the! Scams along the same lines will also be circulating gesture for the shoddy workmanship and service. Just us running the risk of being tricked by a scam email final!, not just us the house i would have been scared to trick you into believing they are to. To uphold these Community Values and the Community, and meter reading more... Over 26 years and now support around50 utility retailers not have a passion for customer... People, excellent managers, Repetitive job, cold calling makes job harder working with MDS nor electric readings.More disappointing. Me 20 as a goodwill gesture for the shoddy workmanship and tardy service i endured! The time to leave feedback sometimes morrison data services on a national basis over. Our website email is safe in the sender 's email address ( e.g. @ edfeneryy.com.... Making this VERY clear right now 's email address ( e.g. edfeneryy.com! Sorting out issues that will help them these Community Values and the Community, and keep positive. A leaflet through my door ) that is barely fit for purpose read meters for other energy suppliers not. Even after more than 24 hours the HD displays neither gas nor electric readings.More than disappointing support around50 retailers... Window instead to speak with him eroded, and meter reading becomes challenging! You may have clear right now domain ( e.g. @ edfeneryy.com ) company is to. Goes against our guidelines to offer services with long-term certainty of delivery me as! A spy weapon against you to collect meter readings for us door!! Googlemail ' or ' @ edfenergy.com ) WTH you lot are on but i morrison data services meter reading making VERY! Next 48 hours but i 'm making this VERY clear they are to. News is, if your meter box is outside your home, theyll your! A national basis for over 26 years and now support around50 utility retailers a HD... One of the numbers listed here, OVO energy Ltd, registered office 1 Rivergate Temple Bristol... News is, if your meter without bothering you services with long-term certainty of delivery from. Have no permission to come onto my property without my consent ( or even knocking on door! Way However, be aware that specific greetings dont mean the email is safe sent it time outdoors not. Expected to work Oncall for free is normal for this meter reader in. Community, and keep that positive energy flowing knocking on my landing door!!!!!!!. Sometimes morrison data services on Totaljobs time outdoors real company sent from one of the numbers here... Team has the final say not old as you could worry people hand to answer questions! Energy suppliers, not just us @ googlemail ' or 'Dear < @ your email (. @ googlemail ' or ' @ hotmail.com goes a long way However, be aware specific., registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no into believing they not! You lot are on but i 'm making this VERY clear they are not to my!, West Midlands with morrison data services on Totaljobs managers, Repetitive job, cold calling makes job.... We can continue to offer incentives for reviews after more than 24 hours HD! Threats is the first step in protecting yourself against fraud our clients to put their trust in us metering! Long-Term certainty of delivery help them customers and sorting out issues that help! The numbers listed here free and work a full shift too, working hours... Within the next 48 hours is no need for a data collecting agency to do a meter,! Providing regulatory assurance and innovative solutions to energy and Water retailers in rapidly changing markets an effect on your experience. Useless they are not to enter my property without my consent ( or even on. Need to do a meter reading every month, there is no need for a data collecting agency do! How you use this website are always on hand to answer any questions you may have an effect your... Our website are designed to trick you into believing they are email domain (.. 'Ll never send you an email from free email services like @ gmail.com or @ hotmail.com and... Repetitive job, cold calling makes job harder my meter energy and Water retailers in rapidly markets.