It's a dated hotel but very clean I stayed here for work it's isolated but you don't need anything else. The rooms are spacious and clean and bathrooms are modern. Having a drink in the bar, we enjoyed the bar staff who were really bubbly and friendly. I was informed that it was their POLICY not to refund but I could either change the date or have 50% refund. Friendly, welcoming hotel with good meeting facilities, I have just stayed at the Gipsy Hill Hotel for three nights where I was running training sessions for 12 people at a time (six half-day courses across three days so around 70 participants in all). Respect the privacy of others. L'tablissement Gipsy Hill Hotel accueille des clients Booking.com depuis le 24 juin 2010. Hotels with Complimentary Breakfast in Exeter, Hotels near Virgin Balloon Flights - Exeter. Own or manage this property? Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! Originally sent to a bungalow annex which smell of damp, moved to a room on first floor which, again, was pleasant but a bit small. more. Room was cold since no heating on. Stayed for 2 nights for a family wedding at a near by venue.First impressions of the hotel was it looked rather dated and old fashioned.Our room was comfortable and clean but was tired and the whole hotel is in need of investment.The staff were helpful and friendly.Had an evening meal which was to a high standard and so was breakfast,but did seem to run out of items and plates on occasion.Arrived by train about 4 miles from Exeter ST David's station ( taxi 14 ) or station ( pinhoe ) 10 min walk from hotel. Claim your listing for free to respond to reviews, update your profile and much more. Although Covid doesn't permit hotel folders with information it would be lovely to see the Hotel History shown on a display and linking the relevance of some of the furniture and paintings to, today's hotel Also why us the area named Gipsy Hill? No mention of wifi etc. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. Many travelers enjoy visiting The House that Moved (3.3 miles), The Medieval Exe Bridge (3.2 miles), and St Catherine's Chapel and Almshouses (2.9 miles). Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. Which popular attractions are close to Gipsy Hill Hotel? There are more places to choose from in the, Lock in the lowest price from these sites. Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. If you like, you can sort and/or filter them (by time of year, review score, etc.). Travellers response to Christmas stay here. Dinner menu of 5 mains one off. We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. After our impersonal check. If you stayed at this property through Booking.com you can write a review. Additional sorting options may be available (by type of traveller, by score, etc.). We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. I could go on but just writing this is winding me up! Thank you. The location is very convenient being on the edge of the city and close to the M5, and the accommodation is comfortable and clean. I managed to get a late deal on booking.com and was only staying one night as I had a gym class in the morning. But the room was not thoroughly cleaned between guests as specified on the website. Languages Property Details: The Conrad Los Angeles is a vibrant, luxury destination in downtown LA. We went to Exmouth. Instantly felt comfortable and at home. The staff, are hard working and appear to morph into various different roles to accommodate the needs of customers Group meals *to our set menu" had plenty of choice. But the hotel itself is very dated. Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 more. My previous visit here was 35 years ago. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. Came here for a 2 night stay and it was fantastic. Payments made by partners impact the order of prices displayed. Should have realised what to expect when we arrived to find all doors locked! We had a huge room with a large comfortable bed. I explained, we did complain but it was 9pm and we had a 10 year old. The service was good, and the staff who dealt with me were very pleasant and friendly. The downside which we thought was really bad, was the fact that I was charged the same price for a small bowl of custard as my partners sticky toffee pudding! Although Covid doesn't permit hotel folders with information it would be lovely to see the Hotel History shown on a display and linking the relevance of some of the furniture and paintings to, today's hotel Also why us the area named Gipsy Hill? Imagine a hotel in Munich that anticipates your needs and strives to make you welcome and well cared for. Warm Welcome to our variable group over 3 nights, several of whom were involved in events at Exeter Cathedral . The staff are sooooo lovely and smile, laugh with genuine fun. We stayed in the main part of this hotel for two nights. The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! Is there guarantee parking at this hotel. Own or manage this property? in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. Garden area (which was extensive) again neglected and uncared for. No sign of any human activity. Heralded by the vision of legendary architect Frank Gehry, our hotel is an elegant oasis with 305 modern rooms, a rooftop terrace with private pool deck, a full-service . Very close to M5 which was a bit noisy with window open at night. Please see our partners for more details. Holiday Inn Express Exeter M5, JCT. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. Warm Welcome to our variable group over 3 nights, several of whom were involved in events at Exeter Cathedral . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Service was personalised and friendly. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. Approximate prices in EUR for a 1-night stay. The dining room resembled a factory canteen there was no table cloths or cutlery and service at breakfast was very slow. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). Barnfield Theatre and Cygnet New Theatre are cultural highlights, and travellers looking to shop may want to visit Gandy Street and Princesshay. Such a comfy bed. If the system detects something that potentially contradicts our. Having a drink in the bar, we enjoyed the bar staff who were really bubbly and friendly. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. With free car parking spaces and free Wifi, The Gipsy Hill Hotel is excellent. I booked this hotel online in error. in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. Tripadvisor performs checks on reviews. We do have a good corporate trade during the week but also many leisure guests too. Adrenalin Games Paintball and Crealy Great Adventure Park are also worth visiting. Gipsy Hill Hotel A great choice for a stay in Exeter, Gipsy Hill Hotel is only 3.1 mi (5 km) from the airport. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. You're almost under the climb out from Exeter Airport but we're not exactly talking Heathrow here !! Plenty of tea and coffee though. Now i am all for old and traditional hotels with class. I hope for them it gets better or has a revamp, because this place looks like its about to crash. Is parking available at Gipsy Hill Hotel? Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. DON'T It's dirty, worn out and disgusting. As per other reviewers opinion - Hotel could do with a bit of updating - but the reason to leave this review is to mention the staff who are really nice. We had the same room which was fine except the bath was quite slippery & as there was no rubber bath mat, I used a hand towel in the bath to avoid slipping! (By dirty I mean, stained carpets, mouldy shower tiles, etc). Simple little things like the windows in the main dining room areas could do with a good clean. Your contribution should be yours. Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 The room was spacious and clean and a comfy bed. If the system detects something that potentially contradicts our. We will definitely go back and visit. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Thank you. Staff are really friendly and can't do enough for you, especially Sue, lovely lady! Having dinner at the hotel was a regret. Could not fault the staff in anyway they were cheerful and helpful at all times, A month ago we had the absolute displeasure of staying at The Gipsy Hill Hotel in Exeter. Help, I dont wish to be mean but this place should be a goldmine, but its not. I'd like to help out anyone thinking of staying. When we checked out it almost felt like we leaving our parents house. Now to the room, well it was pleasantly roomy and clean, but thats it. With free car parking spaces and free Wifi, The Gipsy Hill Hotel is excellent. Reminds me of The Shining hotel in the film, made in 1980. Two posters on the mirror about washing your hands during Covid. On a positive note all the staff were extremely friendly and helpful. Service was personalised and friendly. Whole place looked like it was going downhill quicker than the staff could do anything about it. Special rates on Gipsy Hill Hotel in Exeter, United Kingdom. All of the rooms have TVs, hairdryers, trouser presses, telephones and tea/coffee. The photos are beautiful on the website, but turning up we had to check we were at the correct hotel. Would we stay again..yes definitely!!! I phoned the hotel and spoke to the reception. When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. Having dinner at the hotel was a regret. ( which was served with custard) A cost of over 5.00 for a small bowl of custard was exorbitant! No food (as there was no chef) Someone elses hair in our sink, no one around after 9pm made it impossible to ask anybody for a fan, so hot in the room! Cant wait for our next visit. Its almost ready for the bin. Located in Exeter, Gipsy Hill Hotel is near the airport and near a train station. We'd booked two rooms and - as guests - expected a more helpful reply than that. If the system detects something that potentially contradicts our. Own or manage this property? Select dates to see this property's availability and prices, Guests are required to show a photo identification and credit card upon check-in. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. Arnulfstr. We did offer this person the opportunity to move the booking to an alternative date and also a 50% refund both of which were refused. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. The decor is rather dated but in the whole, clean & comfortable. Lots of parking, guessing its because no one comes here. Now to the room, well it was pleasantly roomy and clean, but thats it. she was the only staff on duty and why would she want anyone else ? Went to Tesco had a great. Contributions should be appropriate for a global audience. But after just one day of our trip the bed was the least of our worries. Our team checks each review posted on the site disputed by our community as not meeting our. Having seen the rooms everyone else in our group had all seemed ok. However, the bar toilet did not provide soap. There are more repeat guests here than most other properties. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Anyway the moral of this tale is do not accept room 6. I used this Hotel on Sunday, I needed a meeting room to interview someone, I chose it for its location near the M5, and availability for a Sunday, the staff who dealt with my booking met my needs very well, and my room was just what I needed, and at a good value price too. places like that don't deserve customers when so many places are doing their best to stay afloat. Could not fault the staff in anyway they were cheerful and helpful at all times, A month ago we had the absolute displeasure of staying at The Gipsy Hill Hotel in Exeter. Lovely place to stay, amazingly helpful staff, friendly atmosphere, The staff went above and beyond to make us comfortable and we're very helpful. I explained, we did complain but it was 9pm and we had a 10 year old. Claim your listing for free to respond to reviews, update your profile and much more. Our starters were thrown in front of us before we had even taken our seat and the owner hung over our shoulders like we were children and going to make a mess. I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. However, shoebox is being generous. Except it took 40 minuets to arrive no cutlery that arrived later with the tea and juices by which time our cooked breakfast was cold. That discouraging start was followed by an unfriendly greeting on check-in and two very dated / tired / dirty rooms. As we were being charged the Same price as everyone else, 240 for 3 nights, we felt we were a little hard done to so decided to air our disappointment to reception. I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. I would stay away from this place. I'd like to help out anyone thinking of staying. Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! We were given a letter with the room key, which said that there would be no kettle, tea or coffee, shampoo in the rooms only soap and sanitizer. I could go on but just writing this is winding me up! When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. At first glance it looks a very nice hotel but on closer inspection it is very tired through out. We had a tasty dinner in the restaurant , with great service - would recommend. 29, an IHG Hotel at Tripadvisor The National Library of Australia's Copies Direct service lets you purchase higher quality, larger sized photocopies or electronic copies of newspapers pages. We'd booked two rooms and - as guests - expected a more helpful reply than that. Scaffolding and piles of wood, pipes and things just strewn around. We had the same room which was fine except the bath was quite slippery & as there was no rubber bath mat, I used a hand towel in the bath to avoid slipping! if the writer is claiming to be someone else). when I commented on apparent lack of staff, was told by receptionist (?) This was the fifth time we stayed here, unfortunately it will be the last. (By dirty I mean, stained carpets, mouldy shower tiles, etc). When we arrived we were given room 22 in the bungalow, we walked in and our faces fell, it was cold, had damp on the walls and ceiling, and the carpet had stains on it. How many covers for Christmas day lunch 2014? We should have known when we phoned to ask if there would be somewhere we could sit to exchange presents for a family birthday and were told that since there was a wedding on, there would be nowhere we could spend some time. Our room was excellent and the food in the hotel was 5 star and we cant recommend it highly enough. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The best is yet to come. My gammon and eggs the eggs were from breakfast the freezer chips over cooked and dry. Also the breakfast was good. Staff are very friendly and helpful. Tripadvisor performs checks on reviews. Worst hotel we have ever stayed in. What a shame, this probably was once a very grand hotel, now completely gone to the dogs. Claim your listing for free to respond to reviews, update your profile and much more. We were supposed to have a BBQ, the weather forecast wasnt great so youd assume theyd erect some kind of gazebo. One statement was, why didn't you complain that night and leave as you'd have had a full refund. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Reservations +34 91 398 46 61 Tel. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. Room types may vary. I didn't catch her name but she even came to check if we wanted a drink before last orders. After a hot bath and an afternoon rest on what I have to say was the most comfortable bed. NH Collection Mnchen Bavaria. Gipsy Hill Hotel Gipsy Hill Lane, Exeter, EX1 3RN, United Kingdom - Good location - show map 6.9 Pleasant 721 reviews Staff 8.6 +32 photos You're eligible for a Genius discount at Gipsy Hill Hotel! Free private parking is possible on site (reservation is not needed). Please check for travel restrictions. ( which was served with custard) A cost of over 5.00 for a small bowl of custard was exorbitant! Please zoom back in. Other features include a terrace and a garden. Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. I'd like to help out anyone thinking of staying. Good variety of choice on the dinner menu and if good home cooked quality. Read real reviews, guaranteed best price. Are we expected to drive (after having a couple of wines) around to findalternative accommodation just so you don't have to deal with the issues Spread the word as. We got a room upgrade to a superior suite!! Also because of our early departure we met the night porter Jamie - did a good job - and because we left our car in the car park whilst going abroad we met another night porter on our return called Scott - there was a problem with our car keys being locked in the safe , but he sorted it calmly and efficiently. However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. The downside which we thought was really bad, was the fact that I was charged the same price for a small bowl of custard as my partners sticky toffee pudding! Is parking available at Gipsy Hill Hotel? Its almost ready for the bin. The room wasn't in the main hotel but in a little bungalow across the car park. Lots of parking, guessing its because no one comes here. Whole place looked like it was going downhill quicker than the staff could do anything about it. Fair play, it's gorgeous and the difference is unreal. We should have known when we phoned to ask if there would be somewhere we could sit to exchange presents for a family birthday and were told that since there was a wedding on, there would be nowhere we could spend some time. Breakfast was average at best. Garden area (which was extensive) again neglected and uncared for. Tripadvisor performs checks on reviews. Gipsy Hill Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Eventually after constant knocking on main entrance door someone arrived with the comment not expecting early check in (this was around 1.00pm) on my own so locked door! Reminds me of The Shining hotel in the film, made in 1980. But we were expected having Pre-booked ! Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. My previous visit here was 35 years ago. I would stay away from this place. Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. Check your booking confirmation email to find your booking number and PIN. We have 1 bedroom we allow dogs in, otherwise dogs are allowed in the gardens but not the public areas of the hotel. Does Gipsy Hill Hotel offer any business services? Many travellers enjoy visiting The House that Moved (5.3 km), The Medieval Exe Bridge (5.1 km), and St Catherine's Chapel and Almshouses (4.6 km). When guests stay at the property they check out how quiet the room is, how friendly the staff are and more. Grounds should be a feature . but the grass hadn't even been cut. The other people with us did have a comfortable bed, but sadly we didn't. The hotel has a homely atmosphere and the food and staff, especially Sue, we're fantastic. Tripadvisor performs checks on reviews. Sign up and we'll send the best deals to you. Cancellation and prepayment policies vary according to accommodation type. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. What food & drink options are available at Gipsy Hill Hotel? Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. But after just one day of our trip the bed was the least of our worries. The downside which we thought was really bad, was the fact that I was charged the same price for a small bowl of custard as my partners sticky toffee pudding! The receptionist was friendly enough but the welcome was a little short and sweet. Obvious signs of dated and neglected as was apparent throughout the hotel. Dated. Are there any historical sites close to Gipsy Hill Hotel? This is the version of our website addressed to speakers of English in New Zealand. When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. Obvious signs of dated and neglected as was apparent throughout the hotel. Theyve done some improvements to the hotel its a lovely little hotel, you should try it. Lock in the lowest price from these sites, Well, hmm, erm, probably would of had a better stay in a tent tbh! I would use this Hotel again. Are we expected to drive (after having a couple of wines) around to findalternative accommodation just so you don't have to deal with the issues Spread the word as. 29, an IHG Hotel: Brilliant Hotel, Fabulous Staff. What a shame, this probably was once a very grand hotel, now completely gone to the dogs. Get exclusive access to member-only deals by email. more. So bad we only stayed for one night even though we had been charged (in Advance) for two nights. Hello - Thank you for your question, yes we are open. The hotel has a relaxed and friendly atmosphere, and the levels of service generally are very high. Im sad to say I hope its another 35 years, Booked two nights to attend Funeral . Which popular attractions are close to Gipsy Hill Hotel? Copyright 19962023 So much potential being wasted. All rights reserved. This property has taken extra health and hygiene measures to ensure that your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. Peeling wallpaper , mishmass decor/curtains/carpet. Ses points forts Parking gratuit Connexion Wi-Fi gratuite Chambres familiales quipements pour les personnes handicapes Chambres non-fumeurs On the plus side the beds are very comfortable. I'm afraid not.! Have you updated your bar area and rooms and employed a general manager? Sorry, something went wrong. The hotel would be very suitable for a mixed generation family stay. If good home cooked quality the most comfortable bed and a lounge during their stay filter (... Bubbly and friendly the site disputed by our community as not meeting our am all for and. To say was the least of our trip the bed was the least of our trip bed! As i had a tasty dinner in the morning well cared for insulted. 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