For Disabled members who wish to list their tickets on the Ticket Exchange please complete the online form here for Disability Access ONLY,and your tickets will be listed by the Disability Liaison Team, you can also contact the DLT on 0207 619 5000 (Option 2). Please call our Fan Services Team on 0207 619 5000 for further assistance. Whether as part of a season ticket or for an individual match, supporters will be offered a credit for next season or a refund. A. If you try to go that route, a word of advice: Wear neutral colors to the match and do not let on that youre Arsenal fans. No, the available windows to submit a transfer request will be advertised on Arsenal.com. Arsenal will refund supporters who have bought tickets for their remaining matches this season Credit: PA:Press Association. Arsenal have confirmed tickets sold for the remaining matches of the season will be refunded with games heading "behind closed doors." Our match ticket phone line is open from 9am-5pm, Monday to Sunday. If a problem occurs prior to when its too late, Arsenal will give you a full refund. Q. The football club initially refused to refund the tickets, but is now doing so as a 'one-off gesture of goodwill'. Elements to Learn in M&A Professional Training, 3 Jobs AI will Kill, and 3 jobs AI will Save, 7 Ways You Can Use 3D Rendering for Interior Business, How Much Does a Wedding Photographer Cost, The Timeless Beauty of Beni Ourain Rugs: Their History and Significance, Best Guide If You Want Vinegar Cleaning Solution, Follow These Easy Tips to Sharpen Scissors, Discovering Greece and Malta: The Ultimate Summer Trip and Guide to Renting a Car, Having Interest in Arms Collection? Aston Villa: Offering refunds or future credit to season ticket holders, with the option of a charitable donation made available instead . A. I live overseas how do I get my cashback funds? We will notify you that we have received your request via e-mail. In the highly unlikely case you do not receive the tickets you ordered in time for the match, we will refund 100% of your money back, plus we will offer you a credit worth 50% of your original purchase towards . The move to refund supporters follows similar decisions made by Manchester City, Manchester United and Everton, among others. What happens after I have purchased a ticket? Arsenal have elected to give refunds to their season ticket holders over the games they will miss due to the coronavirus crisis, admitted that it is "inevitable" that the current campaign will . Q. With Arsenal, the club only accept refund requests if initial communication is made no later than 72 hours, or three days, before a fixture so requesting your money on the day wont be acceptable. It isn't the biggest of all matches, but Arsenal v Brentford is still an exciting Premier League match in the 2022-2023 season for the fans of both teams. Can I Transfer my funds immediately after my seat has sold for a fixture via the Ticket Exchange? Know About Warzone 2 & Modern Warfare 2 Season Three: Season Two End Date! Available seats will be highlighted, whilst again, unavailable seats will be greyed out. For other inquiries, Contact Us. Check out our exclusive Wallpapers for desktop and mobile today! You will have to login and request the funds manually in each available window when the service is enabled. Premier League. Were aware that the London games (mainly NLD) will magically also happen to be on many peoples birthdays, partners visiting London, etc. MATCHDAY TOUR. Digital Pass FAQs. View Tickets. Now Digital Members based in China, Indonesia, Malaysia, Vietnam, France and Spain can select to receive their monthly Membership newsletter in their local . To open a menu item's submenu, press the space bar. Supporters aged under 14 cannot attend home or away matches without an adult (over 18) accompanying them. I am having problems accessing parts of the site when purchasing tickets, Error messages buying tickets on the Online Box Office. Q. I have several members in My Network; can I use the Cashback service for them? Nov 11, 2020. Letters should be sent to: Box Office, Arsenal Football Club, Highbury House, 75 Drayton Park, London, N5 1BU. Get priority access to other Emirates Stadium events. By selling a ticket on the Ticket Exchange, you can earn 50 My Arsenal Rewards points. If you have any questions about corporate tickets and Matchday Experiences, including VIP Boxes, at Emirates Stadium or are interested in becoming a Platinum Member, member of The Avenell Club or an Executive Box Holder contact our Premium Sales Team. How do I join the Season Ticket Waiting List? Q. A. In the highly unlikely case you do not receive the tickets you ordered in time for the match, we will refund 100% of your money back, plus we will offer you a credit worth 50 . No, there will be no charge for using this service. By posting your seat on Ticket Exchange, you will earn an attendance stamp which will count towards you earning your Attendance Trophy - meaning. 'The process to credit/refund supporters who have purchased match tickets and or hospitality for these fixtures will begin immediately. Once purchased, the tickets will be emailed as Print at Home / Ticketfast PDF ticketsto the registered email address on the account logged in. Ticketgum. 'These unprecedented times have changed so much in all of our lives and although the UK Government strategy means that we now intend to complete the 2019/20 season respecting new parameters, we are disappointed at the prospect of fans not being at matches in the near future. A. "If you have purchased a ticket and are unable to attend a re-arranged fixture, ticket refund requests following confirmation of the revised date can be made by submitting the refund form available on Ask Spurs. Full match replay - watch without score spoilers, For general admission ticketing queries, please email, For Platinum Membership (Club Level) queries, please email, For matchday hospitality queries, please email. All Arsenal Tickets purchased through seat-compare.com are 100% guaranteed through the safe suppliers. Adults From 15.00. A. How do Womens ST Holders get WSL tickets to games at the Emirates? If you have any other questions, please read the rest of the information below. The Exchange provides Season Ticket Holders with a secure and convenient platform to resell tickets to fellow Arsenal members. Copyright 2023 The Arsenal Football Club plc. Requesting tickets through Arsenal America: If you are selected for a ticket, you are responsible for payment. This could result in the match date moving from its current day and time to anywhere from Friday to Monday on the same weekend. By As the league opener against reigning champions Manchester City beckons, supporters will be rushing to secure their Arsenal football tickets using the different methods available: directly through the club, using the official ticket exchange and searching secondary ticketing websites. When will the Cashback facility be available? A. You can select any amount within your account with a minimum withdrawal set of 10. Sun 23 Apr. Arsenal Membership Terms and Conditions 2022-23 (extract regarding Family Enclosure), Ground Regulations for concerts at Emirates Stadium. Arsenal have confirmed that ticket holders will be entitled to a refund for the club's last 10 matches of the campaign. Step 4: Select the relevant fixture and click Find Tickets. Mar. Arsenal v Sporting Portugal Tickets. Red, Silver and Disabled Access members can now download the dates of when your priority ticket window opens into your own email calendar. We have the best Arsenal v Nottingham Forest tickets you will find online. Tickets for Soccer games: buy Arsenal Soccer single game tickets at Ticketmaster.com. If you request tickets at any point throughout the season, you will receive an email one way or another for each game as soon as we get word, . My position on the Season Ticket Waiting List, Season Ticket Waiting List FAQs (General Admission), Disability Access Season Ticket Waiting List. Q. A. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Arsenal will refund supporters who have bought tickets for their remaining matches this season, Arsenal stars leave training as they become first Premier League club to return after 47 days of isolation, Arsenal confirm they will refund ticket holders for last ten matches after coronavirus pushed games behind closed doors, 'Were here and were not going to stop' - Mikel Arteta makes bold title vow after Arsenal's 4-0 win over Everton, Man Utd 3 West Ham 1: Quadruple hopes still alive as late Garnacho stunner sees Man Utd come from behind to top Hammers, Sheff Utd 1 Tottenham 0: Spurs knocked OUT of the FA Cup as Ndiaye sends Championship high-flyers into quarters, Liverpool 2 Wolves 0: Stalwarts Van Dijk and Salah score to see Klopp's men clinch vital win, Southampton woes get even worse as they're knocked out of FA Cup at home to LEAGUE TWO Grimsby, FA Cup draw: Quarter-final ties revealed as Manchester United and City learn opponents, Ivan Toney slams FA for 'leaking' gambling charge investigation as he faces lengthy ban, Roy Keane blasts West Ham defenders for acting 'like they're in Starbucks' for Man Utd goal, ARSENAL NEWS LIVE: Follow for the latest Gunners news, Mikel Arteta oversaw small group sessions this week, club look forward to a restart date in June, follows similar decisions made by Manchester City, Independent Press Standards Organisation (IPSO). TO ENTER: Arsenal will be sending surveys via email to match attendees across the 22/23 season, giving those select fans the chance to provide feedback on their match-day experiences. Please note the carabao cup is not included. Tom Caldon For Mailonline, LaLiga still hoping to re-start season in just THREE WEEKS despite latest report throwing opening Sevilla vs Betis derby in doubt with Spain's lifting of lockdown by region threatening to scupper plans, Jerry Sloan, Hall of Fame Utah Jazz coach who was beaten twice by Michael Jordan's Chicago Bulls in the NBA finals, dies at 78 of complications from Parkinson's disease, Paris Saint-Germain 'offer 54million for Mauro Icardi' as they look to turn his loan deal from Inter permanent but they risk allowing Juventus and Milan into the race after refusing to trigger automatic purchase fee, 'I'm focused for the rest of the season, but I think it's difficult to stay': Willian hints he WILL sign a short-term contract to stay at Chelsea but is set to leave the club next season because they won't offer him a three-year contract, Celebs flock to Saudi Arabia for Jake Paul and Tommy Fury fight, 'Family of b***hes': Logan Paul insults Tommy Fury's family on TV, Ben Stokes speaks after England's 'agonising' defeat to New Zealand, Liverpool midfielder Arthur Melo seen training after injury, 'Sh*t, I'll be back! If youre wanting to purchase a season ticket for the upcoming season youre out of luck due to the jam-packed waiting list and the fact one will cost you in between 891 and 1768.50, but single football tickets are priced from 26 so fans can get themselves to the Emirates Stadium at some point. Once ticket prices are locked in, well add/update on the Tickets FAQ portion below. Read our coronavirus in sport live blog for the latest news & updates. Tickets can only be requested by current dues-paying members of Arsenal America, and there is a 1 ticket : 1 membership requirement. A. London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. You will be notified about 6-8 weeks before the game that you have been selected/denied for the tickets. Platinum Membership Terms and Conditions 2022-23 (extract regarding disability) Memberships for Children and Young Adults. If I dont renew my season ticket is there a window that I can withdraw my funds at the end of the season? To close a submenu press the escape key. Buy Now. No. Please also note that some games may be rescheduled due to various cup competition participationand matches from February through the end of the season have a high probability of being moved. Arsenal Football Club Premier League. It truly means the world to all of us. (UK bank account holders only). Season Ticket Holders who are unable to attend a game can make their ticket available on the Ticket Exchange once the match is sold out (subject to restrictions). Copyright 2023 The Arsenal Football Club plc. To see all content on The Sun, please use the Site Map. Stay safe. For 2022/2023, we anticipate ticket requests opening in the first or second week of July, pending updates. What happens to their seat? This requirement of a membership for each ticket request is a requirement of Arsenal for all supporter clubs, so there must be an associated membership for each. How do Silver/Red members buy away tickets? If not, we can certainly refund your ticket. Once the tickets are in the basket, they will automatically be assigned to the membership number of the account logged in under. If your request for tickets has been denied and you cannot find them as a Red-level Arsenal member, authorized ticket resale information can be found. List of 9 Best iPhone Cleaner Apps For You. I am a Season Ticket holder in the Family Enclosure, how can I use Ticket Transfer? Avenell Club Membership Terms & Conditions 2022-23 You will pay the full ticket price as requested. Arsenal America have no control over the movements of fixtures. The Ticket Exchange service will only be made available for certain fixtures once all tickets have sold out. Full details and timings will be communicated directly to fans. Ticket Request You must log into your Arsenal America account under the ticket request option and request tickets through the Ticketing Page. We cannot guarantee anything, as we are at the mercy of Arsenal. Highbury House You will not be allowed to request funds for supporters that are managed in your network. We get our tickets before Red Members, so ideally youd want to try and request with us first. English Premier League. If you are not selected for tickets, you will receive an email notifying you as such. from. A third simply said . Copyright 2023 The Arsenal Football Club plc. Get Britain's best-selling newspaper delivered to your smartphone or tablet each day - find out more. Led by Club Manager Mikel Arteta, Arsenal is consistently among the most successful clubs in the English Premier League, the elite tier of English football. Can I buy tickets from a 3rd party website? Memberships with Disability Access (previously Purple Membership . An Arsenal statement read: 'As a result of recent Government statements and Premier League discussions it is now sadly inevitable that due to the COVID-19 pandemic our remaining home and away matches of the 2019/20 season will be played behind closed doors, with no fans present. We take the law extremely seriously, and will always adhere and abide by its rules and regulations. Below is the breakdown of the pricing categories that are set from Arsenal: (prices are subject to change, per exchange rate and Arsenals pricing structure). Arsenal: Arsenal have contacted season ticket holders with details of refunds for league and cup credits on a per-game basis, depending on seat location. 11:57 EST 22 May 2020 Members can . Check out our exclusive Wallpapers for desktop and mobile today! Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. To open a menu item's submenu, press the space bar. We hope you enjoy this convenience once its available. This could result in the match date moving from its current day and time to anywhere from Friday to Monday on the same weekend. Yes If you submit incorrect details, the funds will return to your account to be withdrawn at a future window. No Stadium Tour product can be sold on. Information regarding season ticket and membership renewals for next season will be updated as soon as we have more clarity on future possible timings of the 2020/21 season. For debit/credit card refunds, the card and the cardholder must be present otherwise the purchase will be refunded onto an Arsenal gift card. We have Arsenal v Brentford tickets for home and away tickets. FAQs. Premier League, Amex Stadium. The purpose of the blogs and articles is to keep you updated using vivid formats and interesting styles so that significant information stays in your mind. Trustpilot. However, all isnt always as easy as it should be when it comes to buying football tickets. Ticket Pick Up This is the easy part. Q. I am a Platinum Member and have renewed my season ticket for the subsequent season, I have also sold my seat(s) via Ticket Exchange after this time - can I still withdraw funds? We cannot guarantee the physical location of the seats in the stadium, as the club does not tell us where our members will be sitting. And with fan safety impossible to guarantee, it is "inevitable" all 92 . Theater Info . If and when your ticket sells, your membership card will be disabled for the game while the buyer's membership card will be activated. Arsenal Football Club Our seats generally end up being located in the Clock End Upper area of the Emirates. Q. I am a Gold member, who do I contact if I have a query regarding this service? Unfortunately, itd be too late for a full refund if this was the scenario. Q. While you may be of the opinion that its not ideal, it is what we have to work with. . Refunds & Exchanges Help My Fandango . Tom Caldon For Mailonline The Majestic 7 is a new, innovative, and exciting entertainment experience. This website has the most current details and it is up to the ticketed parties to ensure they know the current information to keep themselves and all others safe. . No, the funds will need to be cleared from your account at the end of each season. Track your Tickets. The description will show as Arsenal Football Club. How do I change/update my account details if they change after submitting a withdrawal request? 2 tickets left on our site. Step 1: To access Ticket Exchange, visit www.eticketing.co.uk/arsenaland click the Log In button in the top right-hand side of the screen. How do I use a ticket that has been transferred to me? Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. Ticket Policy and Terms of Service Last but certainly not least, tickets purchased through Arsenal America are 100% non-transferable. Away Match Ticket Terms & Conditions (Away Fan) - 2022/23, Advance Purchase Scheme Terms and Conditions, Club Level Advance Purchase Terms and Conditions 2022-23 We have the best North London Derby tickets! You can return items to us via post ( Address: Arsenal Returns Dept, Torque, Challenge Way (Off Cutler Heights Lane), Bradford, BD4 8NG) : We will process any refund due to you as soon as possible. Disability Access Members Step 8: Should they wish to be reassigned to another Season Ticket holder, simple click re-assign, where the My Network list will pop up to select from. This menu is keyboard accessible. Whilst again, unavailable seats will be communicated directly to fans guaranteed through the Ticketing Page tickets their... 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